Associate Director of Financial Aid
University of Indianapolis - Indianapolis, IN

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The Financial Aid Office at the University of Indianapolis seeks an Associate Director of Financial Aid. This is a full-time exempt staff position.

Major responsibilities will include assisting in the administration of $90 million in federal, state, University, and private resources of financial assistance for UIndy students in a highly automated financial aid office. In addition, the successful candidate will manage office operations and be responsible for compliance with federal and state regulations and University policies. The associate director assists with the articulation of mission, goals, and objectives of the financial aid office and the University.

Other responsibilities are managing all office operations and supervising all administrative assistants and student workers; providing technical assistance to all staff members and taking a leadership role in training staff; initiating changes in procedure necessary for compliance and efficiency; coordinating the annual audit and preparing the FISAP ; managing the flow of application materials through various stages of processing; taking a leadership role in providing effective customer service; serving as staff liaison to the Athletic Department and insuring compliance with NCAA and UIndy policies; and performing such routine financial aid functions as file review, verification, packaging, counseling students and families, and conducting student budget research.

Special Instructions to Applicants
Review of applications will begin immediately and the search will remain open until the position is filled

Required Education/Experience/Skills (Minimum Qualifications)
Bachelor’s degree required; master’s degree preferred, with at least five years of experience in a leadership position such as assistant director in a financial aid office. Complete knowledge of all aspects of the administration of federal, state, and university financial aid programs, with a working knowledge of federal and state law and regulations, is essential. Must have strong communication, management, and supervisory skills; experience with financial aid software, preferably Banner; ability to organize tasks in an environment of constant change and effectively manage people and resources to meet goals; understand computer systems and their use in managing process flow; ability to supervise people in a forthright but sensitive manner; ability to communicate complex policies in written and verbal form to students and parents; and ability to manage multiple, demanding tasks in a time sensitive work environment. The successful candidate must also be sensitive in recognizing both emotional and practical needs of students in a counseling situation, and possess a positive, others-oriented attitude and a sincere desire to provide service beyond the student’s expectations.

Desired Education/Experience/Skills (Additional Qualifications)

Work Hours
8:00 a.m. to 4:30 p.m.
Monday through Friday

Occasional work beyond normal office hours

Job Open Date

Job Close Date

Open Until Filled

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