Associate Manager
Loehmann's Inc. - Brooklyn, NY

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We are currently looking for a Associate Manager for our Brooklyn, NY Store.

Loehmann’s Associate Managers have a proven track record in leadership, outstanding customer service, merchandising and store operations. Our Associate Managers have the opportunity to further develop their management skills while mastering Loehmann’s standards and procedures. The Associate Manager is the second in command in the store and is developing the skills to take on more responsibility and grow within the Company.

Associate Managers partner with the Store Manager to be the driving leadership force in the store. They assist in building and managing a top-notch team as well as support and inspire them to achieve success. At Loehmann’s, Associate Managers play a key role in the success of their store and their team.

Responsibilities:

Responsibilities:
  • Drive sales and profitability
  • Assist the Store Manager in selecting, training and developing a high performance team
  • Provide exceptional service to all customers and ensure Associates meet and exceed all customer service standards
  • Maintain Loehmann's high visual merchandising standards
  • Train and inspire a sales oriented staff by building lasting customer relationships
  • Provide support to Sales Associates during peak business times or when scheduling conflicts arise
Duties include, but are not limited to:

· Merchandise Presentation: Maintain store appearance and merchandise presentation to create a comfortable, appealing shopping environment

· Store Operations: Create a schedule based on the needs of the business; attain annual shortage goals, property and stock room management

· Human Resources: Select the best candidates, conduct orientation, train and develop, set clear expectations, coach, provide specific and timely feedback

· Expense Management: Effective use of payroll budget, track petty cash and supply spending and manage controllable expenses

· Customer Service: Meet and exceed customers’ expectations and ensure team does the same. Create a welcoming, engaging environment where taking care of customers is a top priority

Qualifications:

Qualifications:
  • 2- 5 years of retail leadership experience
  • Proven expertise driving sales and profit
  • Excellent customer service skills
  • Proficiency in all aspects of merchandising, operations, customer service and human resources management
  • Demonstrated communication and time management skills with a knack for prioritizing
  • The ability to inspire, develop and motivate a team
  • A solid track record as a logical problem solver, employing innovative strategies to reach goals
  • A passion for people, product and positioning your business as the preeminent off-price retailer in your market
  • High energy and enthusiastic
  • Strong work ethic and “can do” attitude

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Loehmann's Inc. - 23 months ago - save job