Associate Manager
Professional Community Mgmt. - Lake Forest, CA

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Location: corporate - Lake Forest

ASSISTANT PROPERTY MANAGER (ASSOCIATE MANAGER): Are you currently working in the service industry? Do you like organizing your own day and juggling multiple priorities in a fast-paced, professional office environment? Then we may have the job for you! Highly respected Property Management Company is seeking eager, energetic leaders to provide outstanding customer service to its clients, both internal and external. Interested individuals will assist three community association property managers, providing a variety of administrative and computer tasks, answering phones and attending walkthroughs and meetings, as needed.

Essential Duties and Responsibilities:
Prepares correspondence relating to association business as directed by managers.

Receives and responds to incoming calls from homeowners, Board members and vendors. Follow through on various requests.

Processes and tracks violation notices to comply with association CC&Rs.

Obtains and summarizes proposals on various projects for community managers.

Coordinates clubhouse rentals.

Programs gate transponders and key fobs.

Orders additional keys, fobs, remotes, and transponders as needed.

Performs duties of community managers as needed, including attending monthly meetings and/or property inspections in the managers absence.

Processes incoming proxies by alphabetizing and logging on to membership listing.

Provides all necessary copies of needed forms, etc. for assigned association annual meetings.

Relieves concierge/telephone operator on an as needed basis.

Must possess a high school diploma Must have at least two years of customer service experience in an office setting

Must have strong interpersonal and organizational skills with the ability to multi-task and prioritize

Must have the ability to read, to understand, to interpret and explain rules and regulations

Must be self-motivated, team-oriented, dependable, responsible, flexible and professional

Must be proficient in Microsoft Office (Word, Excel, Outlook)

Ability to communicate effectively with others in English both orally and in writing

Ability to lift up to and including 25 pounds

We offer an excellent working environment, competitive compensation, and great benefits.

For full-time employees, our benefits include: medical, dental, life insurance, 401(k), paid holiday, vacation and sick leave.

Principals only, no third-party vendors

Professional Community Management is an Equal Opportunity Employer