Responsible for providing day-to-day monitoring, surveillance and troubleshooting of data and voice platforms in a 24-hour/7-day-per-week Network Operations Center (NOC) in accordance with departmental policies and procedures. Provides basic technical customer support duties related to company products and services in accordance with departmental guidelines and in a timely and accurate manner; monitor and correct network connectivity to PSAPs (Public ...
Intrado - 30+ days ago
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