Associate Patient Care Coordinator
UnitedHealth Group 2,438 reviews - Boerne, TX

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Position Description:
Positions in this function are responsible for checking in, scheduling appointments, answering billing questions and managing patient medical records for a clinic. Roles may vary based on the size of the clinic(s).

Primary Responsibilities:
Collects co-payments, co-insurance and deductibles and issues receipts.

Manages cashier box and daily deposits according to company policies.

Processes walk-in patients and visitors.

Answers phones and schedules appointments.

Manages medical records (maintains, files/scans, prepares for schedule).

Ensures all correspondence is scanned and/or filed in timely manner.

Processes requests for medical records release and maintains appropriate logs, etc.

Performs all other related duties as assigned

Ability to stand for extended periods of time

Ability to receive and comprehend instructions verbally and/or in writing

Ability to use logical reasoning for simple and complex problem solving

Occasionally requires exposure to communicable diseases or bodily fluids

Assists patient with intake processes including copying required documents.


HS Diploma or GED

2+ years of Administrative Support / Clerical Experience

Basic Proficiency with MS Word and Excel

2+ years of Experience using a computer
OptumHealth is part of the family of companies that make UnitedHealth Group one of the leaders across most major segments of the US health care system.

OptumHealth helps nearly 60 million Americans live their lives to the fullest by educating them about their symptoms, conditions and treatments; helping them to navigate the system, finance their health care needs and stay on track with their health goals. No other business touches so many lives in such a positive way. And we do it all with every action focused on our shared values of Integrity, Compassion, Relationships, Innovation & Performance.

At OptumHealth, you will perform within an innovative culture that's focused on transformational change in the health care system. You will leverage your skills across a diverse and multi-faceted business. And you will make contributions that will have an impact that's greater than you've ever imagined.

Diversity creates a healthier atmosphere: equal opportunity employer M/F/D/V

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. In addition, employees in certain positions are subject to random drug testing.

About this company
2,438 reviews
UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier...