This position is responsible for the ensuring the LSV Dental products remain competitive in the marketplace by working with Sales and other internal/external areas to identify issues and competitive gaps, then develop the product solutions needed to maintain product competitiveness. Serves as subject matter expert and point of contact for dental product and contract information.
Maintains Dental product competitiveness by identifying issues, barriers and concerns and recommending appropriate course of action. Facilitates resolution of issues. Ensures solutions meet business need and overall business direction. Serves as subject matter expert and point of contact for dental product and contract information.
Participates and coordinates the development of new dental products and benefit enhancements.
Revise product proposals, benefits summaries and other legal documents as needs change, receiving approvals from Legal/Compliance and other appropriate authorities prior to implementation.
Provides product specific information for internal and external customers via manuals, forms and partner specific communication channels such as Dental Sales Administration bulletins, ASIB and Customer Service bulletins. Supports and involved in enterprise projects.
Improve processes, develop procedures and program improvements to meet customer needs and department goals. Ensures project output supports corporate direction and strategy.
Maintain product information on key systems: Collateral Catalog, Sale support tools, rating system and dental websites. Coordination and publication of the Provider Directory by working closely with Provider Relations. May perform other duties as assigned.
Knowledge of Current Dental Terminology (CDT). Knowledge of product life cycle management. Self-starter with the ability to work independently under little or no supervision and within time constraints. Ability to manage multiple complex tasks and coordinate competing priorities approriately. Advanced Adobe Acrobat Professional. Advance knowledge of dental products. Advanced knowledge of product development processes including marketing, sales, training, and distribution models. A global approach to problem-solving and decision making. Excellent interpersonal, communication and presentation skills including the ability to address a wide range of audiences.
Bachelor's Degree or commensurate experience
5 - 7 years Dental or Health Insurance experience
1+ years of Product Management or Product Development experience
Dental Insurance or relative experience in a Dental office