Associate QA Engineer
Verint Systems Inc. - Alpharetta, GA

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Works with members of the development and support organization and is responsible for ensuring high quality standards and integrity of the Verint Systems software suite. Has solid working knowledge of commonly used QA concepts, best practices, and procedures within the Quality Assurance field. Typically reports to a Team Lead.

Principal Duties and Essential Responsibilities:
  • Prepare and maintain QA artifacts, such as test cases;
  • Contribute to Story grooming and design reviews for specific project;
  • Contribute to test plan and test case reviews;
  • Contribute to usability, integration, documentation or functional testing;
  • Participates in Scrum ceremonies, such as daily standups, story tasking, sprint planning, story demos, and retrospectives;
  • Produces and uses metrics to continuously approve the process of building software and the associated artifacts;
  • Helps to ensure the quality and completeness of team deliverables;
  • Provides effective communication to team members;
  • Escalates urgent issues to scrum master and quality assurance management;
  • Operates under close and moderate supervision ;
  • Uses requirement traceability process to ensure quality and completeness of test cases and requirements;
  • Supports and/or install software applications /operating systems, as well as manage testing environments;
  • Execute verification and validation procedures based on the test plan and test cases;
  • Document test results in repository;
  • Record and verify defects using defect tracking tool with the ability to prioritize the severity;
  • Assist with software turnover to operations and professional services.
Minimum Requirements:
  • BS in Computer Science, Information Technology or related field or equivalent education and/or work experience;
  • Up to 3 years’ testing experience using software development life cycle (SDLC) with major focus on functional testing and usability;
  • Ability to work in a cross-functional team environment;
  • Testing experience with client/server applications, web-based enterprise applications, java applications, and end-user documentation;
  • Understanding of quality assurance standards and best practices, Agile methodologies, Scrum, and software development life cycle (SDLC) methodologies;
  • Ability to create and maintain quality assurance artifacts. Artifacts include, but are not limited to, test cases and regular status reports;
  • Possess strong analytical skills with ability to learn troubleshooting methods and perform root cause analysis;
  • Ability to install and maintain test environments, including installation of operating systems;
  • Possess good written and verbal communication skills;
  • Successful completion of Verint background screening process including, but not limited to, employment verifications, criminal search, OFAC, and SS verification;
Preferred Requirements:
  • Testing with enterprise, call center, or back office applications;
  • Experience using defect tracking tool and quality/test management tool such as HP Quality Center;
  • Experience with automation testing;
  • Testing experience with database and data warehouses with ability to query;
  • Understanding of TDM and IP telephony technologies;
  • Understands basic networking;
  • Understanding of virtual environments, such as VMware, Hyper-V, or Xen Server;
  • Knowledge of security testing methodologies;
  • Fast learner and able to pick up new ideas and approaches quickly;
  • Strong organizational and time management skills.
As an equal opportunity employer, Verint Systems Inc. prides itself in providing employees with a work environment in which all individuals are treated with respect and dignity. This means we are committed to providing equal opportunity to all qualified employees and applicants for employment without regard to one’s race, color, religion, national origin, age, gender, disability, alienage or citizenship status, marital status, creed, genetic predisposition or carrier status, sexual orientation, Veteran status or any other classification protected by applicable federal, state or local laws. This policy applies to all terms and conditions of employment including but not limited to hiring, placement, promotion, compensation, training, leave of absence or termination.