Associate Quality Control Specialist
Teletech - Englewood, CO

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Attract, develop & engage a
world-class workforce

TeleTech
is an organization that spans more than 16 countries, 6 continents and nearly
30 languages. As part of our Human Capital team, you will be able to put your
skills and expertise to work on a global scale while gaining unprecedented
opportunities to manage diverse Human Capital requirements for top brands in
leading markets around the world. With highly skilled and experienced
individuals in all areas of Human Capital, our corporate team includes experts
in employee recruitment, strategy, benefits & compensation, learning &
development, organization development, and employee engagement.

Consider
becoming a part of the TeleTech team and help to develop essential strategies
and programs that are implemented throughout TeleTech and it clients worldwide.

Position
Summary

:

TeleTech
is currently searching for a motivated individual for the role of Associate Quality
Control Specialist to support our Global Learning & Leadership Development
team. TeleTech's Associate Quality Control Specialist will be responsible for
reviewing and editing learning materials/courses in relation to both our global
clients and internal leadership teams. A successful candidate will have a
strong background in writing and editorial management.

Our
Associate Quality Control Specialist Duties & Responsibilities will include

:

Reviews and edits detailed design documents to
ensure standardization in style, layout, design, and grammar

Reviews and edits learning materials/courses,
including instructor led, eLearning, job aids, etc., to ensure standardization
in style, layout, design, grammar, and functionality

Tests eLearning courseware functionality and
ensuring standardization

Continually focuses on developing tools and processes
to enhance quality control testing process and/or decrease review time

Reviews and edits content created in CourseLab,
Lectora, and other rapid development tools

Performs quality reviews for non-courseware items,
as needed, including project proposals

Job
Specifications -

BA/BS in Communications, Journalism, English, or
related field

1-3 years of editorial and/or quality control
experience

Understanding of Instructional Design and Multimedia
principles

Excellent written and oral communication skills;
strong English grammar knowledge

Familiarity with CMS (Chicago Manual of Style) and
Microsoft Manual of Style for Technical Publications

Strong attention to detail and desire to follow
procedures

Ability to manage responsibilities and priorities in
a fast-paced and time-critical environment

Excellent computer skills in a Microsoft Office and
ability to learn technology quickly

Copy editing, functional editing
experience/knowledge

TeleTech
requires all employees hired in the United States to successfully pass
a background check and drug test as a condition of employment.

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