transformed the enterprise software market with cloud computing. We’ve launched business apps and platforms that are as easy to use as
Amazon.com
and as social as Facebook. And now we’ve got our sights set on the next generation of cloud computing. Recognized as the world’s #1 most innovative and 4th fastest growing company according to
FORTUNE
magazine, our portfolio of cloud computing technologies have revolutionized how companies manage and share business information. With more than 5,000 employees, the first enterprise cloud computing company to exceed $2.0B in annual revenue run rate,
and more than 100,000 customers worldwide, we are proud to contribute to the success of companies of all sizes and industries, around the globe. We're also one of the "Best Places to Work" (
FORTUNE
). If you're passionate about innovation, come help revolutionize how companies collaborate and communicate with customers.
Salesforce is also transforming the data industry by bringing together the leading providers of business data into a unified complete solution all delivered in one place, available online and natively in Salesforce and we call this
Data.com
. With this accurate and complete business data salespeople can be more productive and marketers be more effective. Data.com includes over 30 million accurate crowd-sourced business contacts from Jigsaw and over 200 million accurate company profiles from Dun & Bradstreet. The Jigsaw contact asset is uniquely produced and maintained by a community of more than 2 million community members and is the fastest growing contact asset on the market. The combination of contact and account data along with social insight is exactly what business need to succeed in today’s mobile, social and open world.
Working on the Data.com business within Salesforce ensures you are working in a fast-paced, innovative environment where growth and success are the norm. You will be selling business applications solutions that are changing the way that enterprises do business. As a fast growing company within Salesforce, our goal is to build an organization of smart and ambitious people, committed to our mission of building a billion dollar data business.
Role
The Associate Renewals Manager is responsible for contract renewal of Data.com’s small to medium-sized corporate clients. The ARM provides proactive, focused attention to ensure clients renew on time with the right product that will maximize the clients return on investment and long-term success with Data.com . The ARM must possess the technical and sales expertise required to manage all phases of the renewal cycle. He/she will manage a pipeline of renewal opportunities and deliver results against monthly and quarterly forecast targets. The ARM maintains frequent voice and email contact with assigned accounts in order to secure the contract renewal.
Responsibilities
Achieve or exceed monthly renewal targets, providing management with an accurate forecast and risk analysis of assigned accounts
Answer customer questions and successfully negotiate issues related to renewal contracts
Proactively manage the renewal cycle for all assigned accounts, ensuring timely and accurate notification of pending renewal event, use of required contracts (order forms, MSA’s), use of application (quoting, forecasting), as well as coordination of resources (Sales, CSM, Support, Operations).
Work collaboratively with Sales Team in driving add-on and renewal revenue opportunities
Escalate critical customer issues that could impede the renewal event; provide summary of the overall ‘health’ of the account and use of our services
Requirements
College degree or equivalent and 3+ years of account management experience required
Develop a strong understanding of Jigsaw product solutions
Experience working with senior level executives
Strong presentation skills
Excellent verbal and written communication skills
Strong organizational skills with the ability to manage multiple projects simultaneously
Considerable interpersonal skills are mandatory, including the ability to establish and maintain effective working relationships with others
Applicant must have excellent computer skills
Applicant needs to be familiar with Sales Force Automation applications (ACT, Goldmine, SalesForce.com)
Benefits
:
Competitive salary based on experience
Medical, Dental, Vision, AD&D, Life and Long-term Disability Insurance
Medical and Dependent Flexible Spending Account Plans
401K
salesforce.com - 12 months ago
- save job
-
block
