Associate Service Desk Specialist
1st Farm Credit Services, ACA - East Lansing, MI

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About Us...

GreenStone Farm Credit Services is a $6 billion financial services institution with 450 employees in 37 locations throughout Michigan and northeast Wisconsin. GreenStone provides short term and long term credit to our customers, as well as a variety of other products and services, such as crop insurance, life and disability insurance, accounting services, tax planning and preparation, and appraisals

Primary Responsibilities...
  • Provide the daily operation of the Service Desk support for over 450 employees
  • Provide technical user support in the areas of hardware, software, networking, security and maintenance.
  • Ensure all user support calls are fulfilled with the highest level of technology support services.

Position Requirements...
  • Bachelor's degree in Information Systems or related field required.
  • 1-3 years of technical support experience.
  • Must have the ability to translate technical information into non-technical terms.
  • Support experience in the following areas: Microsoft Environment, basic web application troubleshooting, VPN and advanced networking troubleshooting.
  • Ability to troubleshoot a variety of hardware and software.
  • Strong organizational, interpersonal and communication skills.
  • Knowledge of credit policy, lending practices, and the loan origination process preferred.

Here's What We Can Offer You...

GreenStone has an outstanding Total Rewards package, which includes, but is not limited to:
  • Salary commensurate with experience
  • 15 vacation days, 12 sick days, and 10 paid holidays per year
  • 401(k) + up to a 9% match
  • Medical, Dental, Vision, STD, LTD, Life/AD&D benefits, etc.
Please visit the following link for additional benefit information:

http://www.farmcreditfoundations.com/FoundationsBenefits/
  • $100/year Logo Wear allowance
  • $400/year Computer Subsidy/Reimbursement
  • Tuition Reimbursement ($3,750 for BA, $5,250 for MA, per year)
*** Please include your salary requirements in your cover letter

To Apply….

Please visit the GreenStone website at www.greenstonefcs.com/careers

Farm Credit Network - 14 months ago - save job - block
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