Associate Telecommunications Engineer
United Nations - New York, NY

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This position is located in the Technology Infrastructure Operations Section (TIOS) of the Infrastructure Management Service (IMS) in the Office of Information and Communications Technology (OICT).


Within delegated authority, the Associate Telecommunications Engineer will be responsible for the following duties:

  • Management of the United Nations Secure Communications Networks.
  • Plans, Designs and implements software coding scheme for secure communications network devices. Development of plans regarding communications security awareness and documentation for technical, logistical and operational support. Schedules and performs periodic changes to the global networks.
  • Trains and makes recommendations to delegations and field offices on the best practices and operational use of secure and associated communications equipment. Makes recommendations on operational, communications and physical security.
  • Monitors operation of secure network devices and communications medium, including public and private communications networks.
  • Management of the United Nations Headquarters wireless accounts. Draft RFPs for wireless services, establish standards for equipment and services and collaborate with cost recovery and service and support teams.
  • Research market for secure communications and wireless communications devices, systems and standards.
  • Operates and maintains communications equipment which may include private branch exchanges, hubs, routers, multi-layer and multi-service switches, gateways, servers, radio, satellite and other communications systems, including sensitive cryptographic components.
  • Installs communications equipment for wired and wireless networks and monitors and controls the performance of communications systems deployed to support wired and wireless communication networks.
  • Prepares background material specifications and evaluate vendor-prepared technical proposals.
  • Collects and analyses telecommunications data and statistics for purposes of conducting communications reviews and/or cost-benefit analyses.
  • Performs periodic traffic engineering studies.
  • Provides emergency communications capabilities in support of staff security, which may include serving as a focal point/communications liaison for inter-agency emergency field security communications.
  • Performs new software, firmware, and hardware upgrades as required.
  • Oversees the installation of wireless communications systems in assigned offices.
  • Supervises crews of skilled technicians, including the Telecommunications Detail which travels with the Secretary General providing secure communications.
  • Performs other related duties as required.
Work implies frequent interaction with the following:
Non-Technical senior officials and field support staff including Security Personnel.

Corporate account managers, executive offices, focal points and cost recovery.

Telecommunications Engineers, and other IT and Security Specialists.

Technical staff and managers in user offices.

Sales and technical personnel of hardware/software vendors and contractors

Results Expected:
Delivers sound telecommunications support to senior staff and users insofar as installation and operation of communications systems. Contributes to the context of secure communications and wireless services program deliverables and its technical and financial management. Uses sound technical judgment in analyzing requirements and proposing solutions in response to emergency situations. Provides guidelines on secure communications best practices and technologies, equipment, services and cost effectiveness.


Knowledge of Secure communications methods and technologies with the appropriate skills to manage large global secure communications networks and code clearance processes. Knowledge of the United Nations communications networks and infrastructure as it pertains to the use of secure communications systems such as voice, fax and data. Knowledge of public networks both fixed line and wireless including satellite fixed and mobile. In depth knowledge of United Nations secure communications key handling systems. Knowledge of the United Nations organizational structure and hierarchy as it pertains to the use of secure communications devices and systems. Hands on experience with mobile satellite systems including their use with secure devices. Thorough knowledge of United Nations contract for wireless services, costs and technologies used for both plain and secure communications. Knowledge of communication equipment with adequate skills for their installation and maintenance. Knowledge of operations of commercial telecommunications services, voice and data communications techniques, radio and satellite communication systems Ability to analyze telecommunication data and conduct reviews. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

Planning& Organizing:
Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently. Ability to create and disseminate plans in an efficient, timely and secure manner to global counterparts.

Technological Awareness:
Good understanding of global communications security and wireless services and costs. Keeps abreast of available technology; understands applicability and limitation of technology in support of the global requirements; actively seeks to apply technology to appropriate tasks; shows willingness to learn new technology.


A first-level university degree in electronic, technical or communications engineering, technical science, computer technology or related field is desirable. Given the highly specialised nature of this position, which includes the management and operation of sensitive secure communications and cryptographic elements, preference will be given to candidates with over ten years of experience managing a global secure communications network using a combination of public fixed and portable satellite services and, private owned networks, and managing a large, multi-vendor wireless services account, in lieu of the university degree.

Work Experience

A minimum of ten years of progressively responsible experience in the management of large global secure communications networks. electronic data transmission, network design, communications or related area.


English and French are the working languages of the United Nations Secretariat. For this post, fluency in oral and written English is required. Knowledge of another official United Nations language would be an advantage.

Assessment Method

Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.

Special Notice

Owing to the temporary funding nature of this position, recruitment, selection or extension of appointments against this position will be subject to budgetary approval. There is no expectancy, legal or otherwise, of renewal or conversion to any other type of appointment in the Secretariat of the United Nations.

United Nations Considerations

The United Nations shall place no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. (Charter of the United Nations - Chapter 3, article 8). The United Nations Secretariat is a non-smoking environment.

No Fee

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