Association Director of Member Engagement
YMCA - Pittsburgh, PA

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The Association Director of Member Engagement / Core Service Executive (Membership) will have responsibility for developing a strategic path for membership growth within the association. This includes oversight of annual membership budgets, planning and communicating membership promotions, and projecting and achieving membership goals. In addition to achieving net unit and revenue growth within each branch, this position will be responsible for the recruitment, training, and development of membership sales and service staff throughout the association.

JOB RESPONSIBILITIES:
Analytical and critical thinking skills; must be flexible and able to multi-task.
Ability to maintain high level professionalism, ability to perform under deadlines, handle confidential information in an appropriate manner, management and group leadership skills and high degree of organization.
Ability to use computer, business equipment and required software in the performance of duties.
Ability to communicate effectively including written and oral presentations, public speaking and reporting financial data in understandable terms to all audiences.
Excellent written and verbal communication skills.
Ability to work with diverse populations.
Computer skills in Microsoft Office software (especially Excel).
Knowledge of the Daxko point of sale system is a bonus.
Valid PA driver's License.

JOB QUALIFICATIONS:
A Bachelors degree with an emphasis on sales, marketing, public relations, or business administration / business management.
5-7 years of successful and increasing experiences in sales including prospecting, marketing, closing, retention and customer service activities.
5-7 years previous experience in supervising multiple departments or management level employees in related service industry.
Must be able to effectively motivate management level staff to accomplish organizational goals and objectives.
Demonstrated strong customer services skills.
Excellent verbal and written communication skills.
Must have ability to create and deliver innovative program / marketing strategies.
Salary: $52,000 - $70,000

Additional Compensation Details:COMPENSATION PROGRAM:
The on-target earnings for this postioin will be $70,000 as outlined below.
Salary/starting rate of pay $52,000/yr
Commission: $1,500 per month based on meeting established Association monthly membership dues revenues as established int he incentive plan document.
(INCENTIVE PROGRAM WILL BE EFFECTIVE AFTER 1st 90 DAYS OF EMPLOYMENT)
Benefits include: 9% employer contributed retirement upon eligiblty; health, dental and vision coverage per the personnel policy; paid time off; family facility membership.

YMCA - 20 months ago - save job - block
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YMCA of the USA is the national resource office for the nation's 2,663 YMCAs, which serve nearly 20.2 million people each year, including...