Asst. Unit Administrator
North Carolina Office of State Personnel - Lenoir County, NC

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Monitors juvenile offenders in daily activities in order to ensure security and safety by providing sight and direct supervision, coordinating and overseeing movement, observing behavior and interaction with other juveniles to ensure that disciplinary procedures are implemented and are being followed; and to protect juvenile from abuse or violation of constitutional rights. Assists in the facility's Control Center, duties include: controlling access of individuals and materials to designated areas; operating base radio system, switchboard operation, issuing and receiving equipment and keys from staff, overseeing staff sign-in and sign-out process, maintaining logs and forms for juvenile offenders off-campus and on-campus movement; completion of various logs and reports, general clerical functions, etc. Maintain and monitor inventories of within the pods and canteen. When necessary, participate in transporting juveniles by driving agency vehicles. Coordinates, supervises and conducts contraband searches. Take an active role in training subordinate staff members. Ensure that post orders are signed and understood. Monitor the cleaning schedule and compliance of Housing Unit schedules. Complete mandatory annual DJJ training. Provide direct assistance and guidance to the Housing Unit Supervisors in the performance of their areas of responsibility, and in all crisis situations.

Knowledge, Skills and Abilities / Competencies:

Considerable knowledge of the methods and procedures of discipline and rehabilitation of juveniles confined in a state youth development center. Considerable knowledge of individual and group behavior, child and adolescent development, family systems, individual and group counseling techniques, crisis intervention techniques, the causation of juvenile delinquency and best practices of treatment. Knowledge and understanding of minority group cultures, techniques of communicating with adolescents, and behavioral and developmental challenges and their treatment. Working knowledge of the organization and operation of treatment programs for juvenile offenders, the NC Juvenile Court System, basic assessment principles, and practical application of a variety of counseling techniques and approaches. Demonstrated ability to act quickly and efficiently in an emergency situation. Demonstrated ability to assess clients to develop appropriate treatment plans, formulate clear goal oriented treatment plans, and document progress of juveniles. Demonstrated ability to work with juveniles in an empathetic and understanding manner and establish a collaborative relationship with family. Demonstrated ability to communicate effectively with juveniles, families, and other treatment team members to explain the behavior and progress of the juvenile, and establish rapport with juveniles. Skilled in the application of crisis intervention techniques and emergency treatment procedures.

Minimum Education and Experience Requirements:

Bachelor s degree in human services field, criminal justice or related human services field from an appropriately accredited institution, and one year of experience working in a secure or residential treatment facility with at-risk youth; Associate s degree in human services field, criminal justice or related human services field from an appropriately accredited institution, and three years experience working in a secure or residential treatment facility with at-risk youth; or an equivalent combination of education and experience. Bachelor s degree in a related Human Services field, such as Criminal Justice, Sociology, Education, Religion or similar subjects shall include 25 semester hours of coursework related to the human services field. Necessary Special Qualification - applicants for positions designated as Juvenile Justice Officers are subject to and must meet the hiring and training standards established by the North Carolina Criminal Justice Education and Training Standards Commission, as defined in Title 12, Chapter 9 of the NC Administrative Code, by the statutory authority of GS 17C.

Supplemental and Contact Information:

The N.C. Department of Public Safety (DPS) is an Equal Opportunity Employer and encourages qualified men and women to apply. DPS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Personnel Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity and budgetary considerations pertinent to the advertised position. Online applications are only accepted through To receive credit for all of your work history and credentials, you must list the information on the State of North Carolina application. Any information omitted cannot be considered for qualifying credit. Resumes will not be accepted in lieu of the state application. Applicants seeking Veteran's Preference must attach a DD form 214, Certificate of Release or Discharge from Active Duty, along with your application. During the online application process if additional documentation is required, attach the documentation at the bottom of Step 4 in the application process. Degrees must be received from appropriately accredited institutions. If applying for a position certified through the North Carolina Department of Justice-Criminal Justice Standards Division, refer to for specific certification requirements.Contact information: Tracey Clarke (919) 716-3800

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