Attendant Specialist
Jordan Health Services - Mount Vernon, TX

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The Attendant Specialist plays a vital role in performing several administrative office functions for the agency. The Attendant Specialist responsibilities may include data entry, filing, tracking, report generation / tracking and transmissions. The Attendant Specialist may also assist in staffing and service provision. This individual communicates effectively with field and management staff to ensure compliance with all established procedures. The Attendant Specialist provides assistance in process evaluation and improvement.

Key Accountabilities : General Office Responsibilities: Component Proportion 70%
  • Answers telephones, routes calls and provides basic customer service.
  • Delivers, retrieves and processes daily mail. Sends/delivers faxes.
  • Performs data entry. Sorts, prepares files and copies documents using established procedures.
  • Performs filing in client and Attendant records according to agency procedures.
  • Performs payroll/billing records according to agency procedures.
  • Ensures Attendant timesheets are verified and paid according to regulations.
  • Verifies and screens applicant information as necessary.
  • Responsible for accurate and timely completion of all tasks assigned.
  • Responsible for understanding program guidelines.
  • Performs all duties related to Payroll/Timekeeping, as assigned.
  • Other duties/projects as assigned.
Administrative Support Operations: Component Proportion 20%
  • Understands, adheres to, and performs all duties in accordance with established Jordan Health Services (JHS) policy and procedure.
  • Exemplifies and provides leadership and guidance in promoting high ethical standards within JHS.
  • Attends seminars/workshops as assigned to stay abreast of industry changes.
  • Performs all tasks associated with on-call duties, as necessary.
  • Other duties/projects as assigned.
Marketing/Public Relations: Component Proportion 10%
  • Promotes JHS and its services through positive, exemplary and ethical job performance, by building good relationships, and by actively participating in professional and local organizations and projects.
  • Other duties/projects as assigned.
Requirements
  • High School Diploma or Graduation Equivalent Degree (G.E.D)
  • Three (3) years of active experience in a health care setting, preferred.
  • One (1) year patient scheduling in a home care agency setting, preferred.

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