New Directions Behavioral Health, founded in 1995, is dedicated to helping people find a healthy balance and improve health through positive change. We offer managed behavioral healthcare, employee assistance, organizational consulting, and health coaching programs.
As behavior change experts, we provide a full range of proven practices to help individuals attain healthier and more balanced lifestyles. In fact, we serve the behavioral health needs of millions of people in Kansas, Missouri, Arkansas, and across the nation.
New Directions is the fastest growing behavioral health care company. Our services have earned national recognition and awards for innovation and best practices. And we are accredited by NCQA as an MBHO and by URAC for utilization management and case management.
New Directions Behavioral Health is seeking an Autism Resource Program Manager in Kansas City, MO. The Autism Resource Program Manager will coordinate efforts to:
Provide oversight to a dedicated team which may include virtual staff from the Regional Service Centers that integrates utilization and case management strategies for the Autism Resource Program provided to New Directions members.
Manage a collaborative process of assessment, planning, facilitation and advocacy for options and services to meet the member’s health needs through communication and available resources to promote quality cost-effective outcomes.
Manage the identification, evaluation and coordination of ASD services for high-risk members.
Educate the dedicated Autism Team to link members and their families with services through Federal, State and local community resources.
Act as a liaison to the community with key stakeholders to elicit feedback related to program management and identify emerging issues.
Work with network operations, finance and analytic departments to maintain affordability through provision of efficient and evidence-based behavioral health and ASD services.
Facilitate the implementation of regional strategies with the Network Operations Staff.
Facilitate the implementation of Provider and Consumer Advisory Boards.
Manage regional systems and approaches for monitoring and managing the care of members who receive services ensuring quality, access and service standards are met.
Ensure compliance with all regulatory and accreditation requirements.
The Autism Resource Program Manager’s Key Responsibilities include:
- Work with regional and corporate leadership to implement systems and processes that provide effective oversight and monitoring of providers to ensure timely, high quality care for members with ASD.
- Ensure the implementation of resources and processes that provide coordinated, high quality, accessible and service oriented behavioral health services.
- Ensure management and coordination of behavioral health and ABA services across the continuum, including inpatient and outpatient mental health treatment, integrated urgent services, inpatient and outpatient substance use disorder treatment.
- Establish and achieve long-range goals and objectives, and monitor standards of practice and monitor performance for the Autism Resource Program.
- Ensure rapid development and transfer of best practices throughout inpatient and outpatient settings. Monitor applicable HEDIS measures.
- Use performance improvement techniques to implement systems and approaches that will integrate member health planning and care delivery in ways that ensure the provision of the appropriate type and level of services in a timely fashion.
- Work with Sales and Marketing to develop, administer and communicate appropriate, culturally competent member communications and materials.
- Partner with the Senior Leadership Team to provide clinical and financial oversight and management of the Autism Resource Program.
- Partner with the Network Department to ensure effective contracts are in place for ASD services, monitor ASD provider access and availability and performance metrics.
- Partner with Legal and Health Plan Regulatory Services as issues arise.
- Develop strong collaborative relationships with community stakeholders.
- Performs within the scope of his/her licensure.
Unrestricted state licensure in an appropriate BH field
Three to five years of experience in clinical and managerial roles in a multi-faceted healthcare system. Established track record in working across geographic boundaries, with multidisciplinary teams, health plan medical teams and ASD providers.
Excellent skills in complex analytic problem solving, project management, communications, change management, and group process.
Demonstrated ability to review quantitative and qualitative analysis and develop behavioral health and ASD standards, policies, and processes that improve performance.
Knowledgeable of contemporary and regulatory issues facing behavioral health and ASD with demonstrated results addressing the issues specific to these areas.
Decisiveness, action-orientation, personal integrity, capability to persevere in difficult situations and a focus on strategic leadership issues highly desired. Incumbent should also possess an open, collaborative leadership style that promotes teamwork and partnership while achieving desired results.
Thinks and Acts Strategically
Demonstrates Business Acumen
Makes Effective Decisions
Solves Problems through Planning and Analysis
Demonstrates Resource Stewardship
Pays Attention to Detail
Deals with Ambiguity
If you’re ready to join a team of professionals that are dedicated to making a difference, we want to hear from you!
New Directions Behavioral Health is an Equal Opportunity Employer M/D/V/F.
We offer a very competitive compensation and benefits package.
For consideration, please apply on-line at www.ndbh.com.
New Directions Behavioral Health - 11 months ago