Bachelors degree in Computer Science or equivalent 10 years experience with data, voice and/or VoIP technologies.
Avaya S8700 VoIP platform
Windows 2008 Server
Cisco switches & routers.
TCP/IP,UDP,QoS, EIGRP, BGP, OSPF
Knowledge and functioning of SIP Lines and Trunks
Avaya Call Manager v5.
Avaya Call Center with ACD
Provisioning (moves, adds and changes), BPT (Bulk Provisioning).