The Banquet Server is assigned to banquet and dining room areas for breakfast, lunch, dinner, receptions, and meeting coffee break service. Serve food and beverage functions and clear tables after banquet events. Will help/assist in other areas as instructed by supervisor.
The Banquet Server is supervised by the Banquet Captain.
Major Duties and Responsibilities
Serves at Food and Beverage Functions in accordance with Banquet Event Orders, Banquet Service policies, Banquet Management instruction.
Provide every guest with friendly, professional, courteous and timely service. Responsible for greeting guests at assigned tables and providing “Far from Ordinary” service throughout the event. Servers will invite guests back at the end of the event to assist in building property loyalty.
Responsible for assisting in setting banquet room with proper linen, silverware and glassware for each event as instructed by the Convention Center Manager or Banquet Captain. Responsible for ensuring that all items placed out for guests including the linen, silverware, and glassware are in clean and safe condition.
Stock service areas with supplies such as coffee, food, tableware, and linens.
Bus (remove, replace and clear) during and after service, as well as assist in the clearing of banquet rooms at end of service and the reset or refreshing of the room for the next event, as necessary.
Participation in daily stand up meetings to ensure property communication is understood.
Timely completion of computer assisted training as required.
Return all equipment to their proper storage area and maintain cleanliness and organization.
Other duties as assigned by management.
Need to be able to work either AM or PM shift.
Knowledge, Skills and Abilities
Ability to follow written and oral instructions.
Knowledge of proper table settings.
Ability to be attentive to customers needs.
Excellent Customer Service Skills.
Ability to lift and balance heavy trays with food above the shoulder.
Ability to work as a team member.
Minimum Qualifications, Education and Experience
High school graduate or GED Certificate preferred.
One (1) year server experience in restaurants, clubs or hotels.
Must be 21 years of age to serve alcohol.
Must have a valid Food Handlers Certificate.
Must have a valid Alcohol Servers License.
Must be able to successfully pass a background investigation.