BB Installer 1 Job
Time Warner Cable - Fayetteville, NC

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Posting Job Title: BB Installer 1
Requisition #: 143718BR
Posting Location: Fayetteville, NC, US
Area of Interest: Engineering/Technical Operations
Position Type: Full Time

Posting Job Description

Time Warner Cable's Carolina Region Technical Operations department currently seeks a BB Installer for their Fayetteville and Southern Pines, NC locations. Please find below a brief description of the essential duties and responsibilities required to function
Position Summary

Responsible for installing one or all of the following at the customer's home or office: cable, high speed data, and digital phone. Equipment installed may include analog or digital systems for video, high- speed data and voice. Management reserves the right to add, change or revise this job description at any time.

Essential Job Functions:
Directly responsible for installation from the tap to the customers equipment

Accountable for referring problems between the tap and headend to plant technicians

Installs equipment and network interface units and drop wires into customer location

Disconnects and reconnects service as instructed

Tests equipment to adjust signal strength and ensure optimum reception

Communicates with customers on-site, encouraging them to upgrade equipment or service packages

Demonstrates ability to learn equipment and steps required for correct installations and basic problem solving

Handles routine installations

When non-routine issues arise, chooses from clear cut courses of action for next steps or escalates

Receives detailed instructions on all work

Work is closely supervised and reviewed for completeness and accuracy

Performs other duties as assigned

Job Requirements:
Basic mechanical aptitude, ability to climb utility poles, work outdoors year round, and be unafraid of heights required

Must be able to communicate both verbally and in writing with customers, peers, and superiors and follow instructions required

Valid driver's NC license, as well as good driving record required

Must pass a pre-employment drug screen and background check required

Must be able to use all safety and climbing equipment

Preferred Qualifications:
Experience troubleshooting and repair as an Installer or Field Technician is preferred

Strong electronics/electrical or structured wiring background is preferred

Previous cable television or related experience is a plus

Computer skills are a plus

FCC Unit_TWC: 0593
Controlling Establishment ID: 00120 - Fayetteville 6202 Raeford

More on TWC:
Time Warner Cable provides generous benefits. Health care and retirement benefits are significant portions of the total compensation package at TWC, and we invest more in those benefits than most employers. In addition, we offer tuition reimbursement, adoption assistance, competitive paid-time-off programs, work-life resources, and discounted pricing on TWC residential products and services for employees within our footprint. Our hope is that, by providing our employees with rich and flexible benefits, we can help them take care of the people who matter most – at work and at home.

Time Warner Cable is an Equal Opportunity Employer M/F/D/V.

About this company
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Time Warner Cable (TWC) makes coaxial quiver. The company is the #2 US cable company, after Comcast, with operations in 28 states. Its core...