Posting Job Title BB Installer 1 Requisition # 143256BR Posting Location Gastonia, NC, US Area of Interest Engineering/Technical Operations
Position Type Full Time Posting Job Description The Time Warner Cable Carolina region currently seeks a Broadband Installer (Level 1) for our Technical Operations Department. Below please find a brief description of the essential duties and responsibilities required to function successfully in this position.
Tues thru Sat, 10AM-7PM
Essential Job Functions:
Responsible for installing one or all of the following at the customer's home or office: cable, high speed data, and digital phone
Equipment installed may include analog or digital systems for video, high-speed data and voice
Directly responsible for installation from the tap to the customers equipment
Accountable for referring problems between the tap and headend to plant technicians
Installs equipment and network interface units and drop wires into customer location
Disconnects and reconnects service as instructed
Tests equipment to adjust signal strength and ensure optimum reception
Communicates with customers on- site, encouraging them to upgrade equipment or service packages
Demonstrates ability to learn equipment and steps required for correct installations and basic problem solving
Handles routine installations
When non-routine issues arise, chooses from clear cut courses of action for next steps or escalates
Receives detailed instructions on all work
Work is closely supervised and reviewed for completeness and accuracy
Must be able to use all safety and climbing equipment
Experience in troubleshooting and repair as an Installer or Field Technician is preferred
Previous cable experience is a plus, and a strong electronics/electrical or structured wiring background is preferred
Computer skills are a plus
Education and Experience:
High School Diploma or GED plus 2 year degree or equivalent work experience preferred
The physical demands for this position are typical to an office and field environment and must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Finally, Time Warner Cable offers competitive benefits to include medical, dental, vision, a matched 401(k) plan, tuition reimbursement, and discounted services (in specified areas).
Time Warner Cable is an Equal Opportunity Employer. Qualified candidates please apply at www.timewarnercable.com/careers
FCC Unit_TWC 0589 Controlling Establishment ID 00691 - Gastonia Union
Time Warner Cable (TWC) makes coaxial quiver. The company is the #2 US cable company, after Comcast, with operations in 28 states. Its core...