Posting Job Title: BB Installer
Requisition #: 142723BR
Posting Location: Summerville, SC, US
Area of Interest: Engineering/Technical Operations
Position Type: Full Time
Posting Job Description
Time Warner Cable's Carolina Region Technical Operations department currently seeks a BB Installer for their Summerville, SC location. Please find below a brief description of the essential duties and responsibilities required to function successfully in this position.
Responsible for installing one or all of the following at the customer's home or office: cable, high speed data, and digital phone. Equipment installed may include analog or digital systems for video, high-speed data and voice. Management reserves the right to add, change or revise this job description at any time.
: Friday thru Monday 7AM - 6PM
Essential Job Functions:
Directly responsible for installation from the tap to the customers equipment
Accountable for referring problems between the tap and headend to plant technicians
Installs equipment and network interface units and drop wires into customer location
Disconnects and reconnects service as instructed
Tests equipment to adjust signal strength and ensure optimum reception
Communicates with customers on-site, encouraging them to upgrade equipment or service packages
Demonstrates ability to learn equipment and steps required for correct installations and basic problem solving
Handles routine installations
When non-routine issues arise, choose from clear cut courses of action for next steps or escalates
Receives detailed instructions on all work
Work is closely supervised and reviewed for completeness and accuracy
Performs other duties as assigned
Basic mechanical aptitude, ability to climb utility poles, work outdoors year round, and be unafraid of heights required
Must be able to communicate both verbally and in writing with customers, peers, and superiors and follow instructions required
Valid driver's NC license, as well as good driving record required
Must pass a pre-employment drug screen and background check required
Must be able to use all safety and climbing equipment
Experience troubleshooting and repair as an Installer or Field Technician is preferred
Strong electronics/electrical or structured wiring background is preferred
Previous cable television or related experience is a plus
Computer skills are a plus
The physical demands for this position are typical to an office and field environment and must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Finally, Time Warner Cable offers competitive benefits to include medical, dental, vision, a matched 401(k) plan, tuition reimbursement, and discounted services (in specified areas).
Time Warner Cable is an Equal Opportunity Employer. Qualified candidates please apply at www.timewarnercable.com/careers
FCC Unit_TWC: 3752 - Columbia
Controlling Establishment ID: 00140 - Summerville
Time Warner Cable - 18 months ago
Time Warner Cable (TWC) makes coaxial quiver. The company is the #2 US cable company, after Comcast, with operations in 28 states. Its core...