Posting Job Title: BB Installer
Requisition #: 144643BR
Posting Location: Southern Pines, NC, US
Area of Interest: Engineering/Technical Operations
Position Type: Full Time
Posting Job Description
Time Warner Cable's Carolina Region Technical Operations department currently seeks a BB Installer for their Southern Pines, NC locations. Please find below a brief description of the essential duties and responsibilities required to function
Responsible for installing one or all of the following at the customer's home or office: cable, high speed data, and digital phone. Equipment installed may include analog or digital systems for video, high- speed data and voice. Management reserves the right to add, change or revise this job description at any time.
Essential Job Functions:
Directly responsible for installation from the tap to the customers equipment.
Accountable for referring problems between the tap and headend to plant technicians.
Installs equipment and network interface units and drop wires into customer location.
Disconnects and reconnects service as instructed.
Tests equipment to adjust signal strength and ensure optimum reception.
Communicates with customers on-site, encouraging them to upgrade equipment or service packages.
Demonstrates ability to learn equipment and steps required for correct installations and basic problem solving.
Handles routine installations.
When non-routine issues arise, chooses from clear cut courses of action for next steps or escalates.
Receives detailed instructions on all work.
Work is closely supervised and reviewed for completeness and accuracy.
Performs other duties as assigned.
Basic mechanical aptitude, ability to climb utility poles, work outdoors year round, and be unafraid of heights required.
Must be able to communicate both verbally and in writing with customers, peers, and superiors and follow instructions required.
Valid driver's NC license, as well as good driving record required.
Must pass a pre-employment drug screen and background check required.
Must be able to use all safety and climbing equipment.
Experience troubleshooting and repair as an Installer or Field Technician is preferred.
Strong electronics/electrical or structured wiring background is preferred.
Previous cable television or related experience is a plus.
Computer skills are a plus.
FCC Unit_TWC: 0593
Controlling Establishment ID: 00120 - Fayetteville 6202 Raeford
Time Warner Cable - 13 months ago
Time Warner Cable (TWC) makes coaxial quiver. The company is the #2 US cable company, after Comcast, with operations in 28 states. Its core...