CTT is mandated to provide service to those individuals within the mental health system who present the greatest degree of severity of symptomatology as evidenced by their multiple physical, psychiatric, and legal conditions, extensive use of services, and lack of follow through with treatment. The Blended Enhanced Team works with individuals who measure at the mid to high level of medical necessity as defined by the state Adult Environmental Matrix. The Blended Enhanced Team Leader provides supervision, direction and support to the staff of either a geriatric or generic team. Utilizing the Community Support Program model, the team leader encourages a strength oriented treatment/service planning which addresses the individuals principal needs, improves the quality of life, fosters growth and independence of functioning, and optimum integration within the community. The team leader functions as a resource manager, teacher, service delivery coordinator, leader, and role model. The team leader is responsible to ensure that the mission, goals and philosophy of the CTT are operationalized within the team. The incumbent works with staff to ensure continuity of care, and enhancement of consumer understanding, acquisition and maintenance of independent living skills in the areas of: (a) their daily living situation; (b) interpersonal skills and social support/network building; (c) leisure and recreational support/skill development; (d) maintenance and enhancement of physical and mental needs; (e) obtainment of benefit entitlements and the skills to manage same; (f) vocational and educational needs.
Duties and Responsibilities:
Manages, coordinates and directs activities of all team staff in order to ensure necessary services are delivered to teams caseload; directly supervises CM and Program Assistant staff; provides direct service as may be required in emergency situations and to ensure compliance with standards relating to frequency of visitation.
Provides daily oversight/coordination of multidisciplinary team internally (including psychiatrists and nurses) to ensure a comprehensive approach to treatment; collaborates with external teams to ensure coordination between systems; provides linkage with CBH to minimize individuals reliance on acute services.
Oversees and monitors individuals assessment process; provides assistance in viewing individuals from a strengths approach in preparing Strengths Assessments and recovery oriented Personal Goal Plans (PGP), including training staff on the development of both.
Monitors service delivery to individuals to ensure appropriate level of service given need as defined by Environmental Matrix score.
Establishes networks and liaisons with high level community service providers to resolve problems and overcome barriers to service, including attending linkage and treatment team meetings as needed; provides advocacy mechanism to ensure that individuals needs are met.
Manages fiscal areas including: a) authorization of expenditures for individuals with CTT representative payee status; b) approval of monthly staff travel expenses and usage of public transit tokens.
Maintains and updates community resource file, particularly around forensic resources, substance abuse and young adult populations, and provides information and access to staff and individuals assigned to team.
Conducts daily team meetings to provide group supervision; monitors staff daily schedules to ensure that tasks are evenly distributed and properly followed through; establishes a system of communication to ensure information flow and safety of staff and effective response when needed; maintains an information log of individuals discussed at each meeting.
Assigns caseload and team tasks to team members; provides conflict resolution and tactical suggestions in regard to disagreements to treatment approaches that arise within the team and other agencies.
Monitors the completion of and sign-off on all required documentation; trains and supervises staff in the completion of all paperwork; provides record of team productivity and outcome data as required.
Maintains compliance with all applicable mental health treatment standards as set by state and county funding authorities, and ensures that agency standards, policy and procedures are adhered to by team members.
Participates in Management, Clinical Care, Team Leader, Open Forum and other required agency and external meetings.
Attends in-service and other training in order to meet mandated training hours.
Completes required monthly reports and other paperwork documentation in timely manner.
Plans and assists individuals to increase community tenure, enhance quality of life, and attain highest level of independent functioning.
Provides after hours work including: a) primary role in CTT on call service rotation schedule, allowing 24 hour/7 day a week access to service during evening and weekend hours as may be required to respond to individuals needs; b) support and direction to all CTT staff working after hours shifts as a part of their normal work schedule.
Performs other duties as required.
Must have excellent verbal and written communication skills, ability to work well with people, have good, creative problem solving skills; clinical skills, knowledge or mental health system/community resources, networking and supervisory skills; computers skills; be able to work independently, flexible and adaptive in handling changing priorities in a fast paced work environment, able to work extended hours as may be required to complete projects.
Education and Experience:
Masters Degree in social work, psychology, rehabilitation, activities therapies, counseling, education, or Bachelors Degree in nursing, both with 3 years direct care mental health experience; or Bachelors Degree in sociology, social work, psychology, gerontology, anthropology, political science, history, criminal justice, counseling, education with 5 years of experience in social service field, 2 of which includes supervisory experience. Expertise in two or more of the following required: mental health, criminal justice system, substance abuse, including training in PCPC and/or CAC, HIV/AIDS, MR, geriatric issues, or PCBH regulations.
Ability to sit for at least one hour at a time, and to use a computer, telephone. Able to climb stairs at consumer residences, bend, stoop, push and pull file drawers, and lift up to 20 lbs when handling supplies, etc.
Other Job Requirements:
Must have a valid drivers license, auto insurance and vehicle; ability to work in a team environment and share office space; ability to work evenings and weekends in meeting on call responsibilities.