Essential Duties and Responsibilities:
The Branch Manager position is responsible for developing and driving all sales initiatives of Desert Schools Federal Credit Union delivered in the branch. They are accountable for all aspects of “sales” related activities within the branch which include: market growth, attracting and retaining profitable members, achieving sales and profitability targets, sales training, sales strategy, goal setting and providing outstanding service to members. The Branch Manager is also responsible for developing and implementing best practices to continually improve the branch’s financial and operational performance and support member service initiatives while remaining committed to the credit union’s core values (Big 4) of Member Solutions, Employee Satisfaction, Community Involvement, and Financial Results.
The Branch Manager leads, plans and manages branch sales while growing profits and market share. They work directly with members to build relationships, uncover and satisfy their needs through member solutions, while running all aspects of an efficient and productive branch. They are also responsible for generating branch sales leads through community outreach opportunities, developing referral sources and partnering with other SDFCU sales teams.
Minimum 2 years experience in leading sales teams within the financial services industry or other types of retail businesses.
18 months in a supervisory role
Ability to coach, mentor and train a team of tellers to meet and exceed assigned goals.
Excellent interpersonal, verbal and written communication skills.
Strong probing, analytical, problem solving and decision-making skills
Extensive experience with member contact and ongoing relationship building.
Education and/or Experience:
Bachelors Degree (B.A.) from a four year college or university preferred; or (2) years related experience and/or training; or equivalent combination of education and experience.
To perform this job successfully, an individual should have knowledge of Microsoft Outlook Contact Management systems; Microsoft Excel Spreadsheet software and Microsoft Word Processing software.
Other Skills and Abilities:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with abilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand and walk .The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Desert Schools Federal Credit Union - 30+ days ago
One of the largest credit unions in Arizona, Desert Schools Federal Credit Union operates more than 50 locations in the Phoenix area,...