BSC SENIOR INFORMATION SUPPORT ASSISTANT
University of New Hampshire - Durham, NH

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This is a position in a Business Service Center focusing on customer service. This position is responsible for initiating all operation transactions for the trades, several other financial accounts, and travel for multiple organizational units. This includes coordinating complex transactions and processes, and involves the use of accounting procedures, problem solving skills and judgment. Prepares financial reports on an account or group of accounts for managers of the Facilities BSC. Assignment of duties include: preparation of varying Excel spreadsheets and BANNER reports for managers. Process time- sensitive paperwork for HR and payables. Proficiency in UNH policy and procedures is mandatory. Excellent working knowledge of FAMIS and payroll functions and requirements is essential.

This position includes heavy customer service, resolving issues and heavy call volume.

Acceptable Minimum Qualifications
Associate's degree and three years of computer related experience, or a combination of education and experience equal to five years.
Ability to read and interpret input forms and computer printouts.
To the extent required by department, keyboarding and computer application skills such as spreadsheets, word processing, e‑mail, browser software, data entry/retrieval/management and knowledge of software applications, etc.
Effective written and oral communication skills.
Organizational, customer services, analytical, and problem‑solving skills.
Ability to establish and maintain effective working relationships with faculty, staff, students, and the general public.

Additional Desirable Qualifications:
Knowledge of BANNER, FAMIS, WEBI Reports, Liberty Imaging.

Equipment/Instruments

Additional Job Information:
Applicants should be prepared to upload the following required documents at the time of application: cover letter and resume
Additional optional documents: Three professional references contact information.

This is a one year term position with a possibility of continuation.

Is this position responsible for the supervision of staff?
No, this position is not responsible for supervision

If yes, what kind of staff does this person supervise?
Does not apply

Special Requirements:
Background check may be required prior to employment.

Safety Information
None applicable

EEO Statement
The University of New Hampshire is an Equal Opportunity/Equal Access/Affirmative Action institution. The university seeks excellence through diversity among its administrators, faculty, staff, and students. The university prohibits discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, or marital status. Application by members of all underrepresented groups is encouraged.

EEO Information
50-Clerical and Secretarial

Additional Salary Information:
Starting hourly rate normally not to exceed the quartile.

Salary is complemented by a generous benefits package which includes medical, dental, retirement, tuition, and paid time off.

Duties/ Responsibilities
4 Records

Ranking
Duties/Responsibilities

Initiate, enter and review financial transactions including vendor payments and purchasing documents for operations, including maintaining stand alone worksheets to assist in financial projections. Many documents exceed $500,000. and have been processed against multiple funds and projects requiring in depth knowledge in order to process accurately. Ensure compliance and accountability of the BSC by following generally accepted accounting principals and University Policies. Backup to perform payroll and personnel services for service staff, salary, and non status employees. Assist with retrieval of information and submitting electronic feeds to UNH payroll office using department centralized computing system.

Responsible for purchasing card use and distribution, record keeping, and reconciliation of transactions. Respond to inquiries regarding invoice processing. Enforce Facilities internal pcard process and make decisions on violations and notices to be sent. Provide oversight for multiple card holders.

Follow through on Banner Finance and FAMIS transactions. Research complex transactions for conflict resolution between UNH facilities, vendors and UNH department customers. Initiate and review FAMIS work order transactions and BANNER transactions to facilitate system interfaces processing for purchase orders, invoices, p-cards and webi reporting. Run webi reports for transaction validation, reconciliation and customer inquiries.

Respond to telephone and e-mail requests, process requests, filing, department notification, update data in various systems. Use WEBI as a tool to research accounts and assist in various "adhoc" management reporting inquiries.

University System of New Hampshire - 18 months ago - save job - block
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