Primary Function:This individual is expected to have experience working with business users to understand needs and requirements. The individual will be responsible for interpreting business needs and translating them into application requirements and use case functionality. This individual must develop a good understanding of the processes and tools used to develop vision documents, functional requirements documents, use case documents and understand the development life cycle and testing procedures. This individual must have good communication skills and be able to work effectively with the business in a team environment, interact with other programmers and IT professionals of other disciplines.
External Job Description Major Duties and Responsibilities:• Interfaces with the business to define and translate business requests into technology initiatives.• Work with business partners to define needs and requirements, explore new opportunities, conduct feasibility studies and recommend process improvements.• Develop vision documents, functional requirements documents and use case documents.• Experience in data analysis and functional analysis and able to document process and data flows.• Capable of working on a multifunctional team to test application fixes and enhancements. • Identify data requirements; maps data across systems and technology platforms and verifies that data has been successfully migrated from one system to another.• Work with application developers to create prototypes, test functionality and verifying outputs with the business.• Guide the business in the development of test plans and can work with Quality Assurance, database, technical and operational analysts to ensure successful testing, training and deployment.• Primary point of contact for the business for analyzing and resolving production support issues. In this capacity, may need to access production systems to troubleshoot issues.Key Dimensions:• Provides additional training to the business on enhancements and/or defect fixers through personal discussion and documentation.• Ability to do initial troubleshooting with business to determine the nature of a defect and assist business in accurately documenting/reporting defect.• Demonstrated influencing, communication and relationship skills at all levels within the organization are paramount. • Able to work independently as well as within a team environment.• Ability to multi-task when necessary.Minimum Requirements:• Minimum of 3 years relocation business experience, preference is some experience with the Relocation Accounting department functions.• Bachelors Degree preferred.• Experience gathering and documenting business requirements, including process flows, business rules, tasking, notifications and articulating overall functionality needed by the business.• Strong verbal and written communication skills.• Experience using SQL to query, select, filter and sort data is a plus.• Experience with Rational ClearQuest a plus.
Realogy - 14 months ago
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