Bakery Lead
Winn Dixie - Miami, FL

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Bakery Lead (
      Job Number: 13005398 )


      Bakery Lead

      Job Overview

      The bakery lead will support the department manager with the daily operations of the deli-bakery department. This position will assist the department manager with implementing plans to ensure customer confidence and loyalty by promoting and executing consistent operating conditions, providing fresh and appealing product, providing courteous, knowledgeable and prompt service and a friendly atmosphere. In addition, this position will assume department operational responsibility in the absence of the manager. Primary Responsibilities
      · Support the department manager with the management of inventory, in-stock position, pricing integrity, merchandising, labor, security, expense control and other operational processes to company standards.
      · Support the department manager in ensuring the department achieves the standards of performance as outlined in the work plan.
      · Support training and developing of team members in accordance with company policy and procedures; lead team members by example by completing department tasks and serving customers with the highest level of service.
      · Ensure team members greet, assist, provide efficient service and thank customers in a prompt, courteous, friendly and business-like manner in order to promote the company image as a service-oriented operation.
      · Resolve customer complaints to the full satisfaction of the customer.
      · Answer product questions and offer assistance in finding or suggesting product selection.
      · Ensure company standards of safety, proper food handling practices, sanitation and productivity are achieved; ensure operations are consistent with all aspects of federal and state health, safety and sanitation codes.
      · Proof dough products, bake breads, cookies and other bakery products.
      · Offer product samples, answer product questions and offer assistance in finding or suggesting product selection.
      · Clean walls, fans and drains in bakery coolers, display cases and work area.
      · Cook and prepare bakery products according to company guidelines.
      · Prepare special orders are requested by customers (e.g., special occasion cakes, party platters, etc.).
      · Support the manager in ensuring all policies and programs are communicated and carried out in a positive and timely manner.
      · Notify management of team member theft, customer shoplifting, unauthorized markdowns or property defacement.
      · Prepare special orders that are requested by customers (e.g., party platters, meat cuts, etc.).
      · Promote high team member morale.
      · Perform other job-related duties as assigned. Critical Competencies and Skills People Merchant and Brand Business and Results
      · Builds Trusting & Loyal Relationships
      · Contributes to Team Success
      · Communicates with Impact & Candor
      · Respects Individual Differences
      · Earns Customer Loyalty
      · Adapts to Change
      · Manages Work
      · Upholds Safety & Standards
      · Clarifies & Achieves Results
      · Gains & Applies Knowledge or Skill
      · Displays Business & Functional Knowledge Minimum Qualifications
      · Must be 18 years of age.
      · High school diploma or equivalent.
      · Proven performance as a BI-LO Winn Dixie team member in the bakery department; or one (1) year management or supervisory experience in supermarkets, retail, restaurants, hotels or general business. Possession of Baking Certification and Basic Cake Decorating Certification or ability to obtain same within 180 days of placement.
      · Compliance with all company policies and procedures.
      · Ability to read, write and speak English proficiently.
      · Ability to understand and follow English instructions.
      · Authorization to work in the United States or the ability to obtain the same.
      · Successful completion of pre-employment drug testing and background check. Preferred Qualifications
      · Proven experience as a BI-LO Winn-Dixie team member in the bakery department in the store; or two (2) years proven leadership in the department .
      · High standard of integrity and reliability. Environment and Physical Demands Physical Requirements Never (N) 0% Occasionally (O) 1-33% Frequently (F) 34-66% Continuously (C) 67-100% Task Frequency Additional Details (as necessary) 1. Standing C Surface Type(s): Tile, concrete 2. Walking C Surface Type(s): Tile, concrete 3. Sitting O 4. Carrying F Up to 100 Lbs. 5. Pushing F Up to 100 Lbs. 6. Lifting F Up to 100 Lbs. 7. Pulling F Up to 150 Lbs. 8. Climbing O Height: 10 Ft. 9. Balancing O 10. Stooping O 11. Kneeling O 12. Crouching O 13. Handling C 14. Fingering C 15. Feeling C 16. Crawling O 17. Reaching O Level: Waist/overhead, etc 18. Talking C 19. Seeing C 20. Hearing C 21. Smelling C 22. Repetitive movement C Of both hands and feet Job location Retail Grocery Location Working Conditions X Inside X Outside X Cold X Heat X Wet/Humid Safety Risk Factors: Never (N) 0% Occasionally (O) 1-33% Frequently (F) 34-66% Continuously (C) 67-100% Risk Factor Frequency 1. Loud Noise O 2. Twisting of back and Neck F 3. Slippery floor surface F 4. Cluttered floor surface O 5. Hazardous Equipment F 6. Contact with sharp objects F 7. Contact with Skin Irritants O 8. Toxic Exposure (see MSDS) O 9. Nuisance dust, fumes, sprays O 10. Hazardous cleaning solutions O Schedules: X Varied Day Evenings Weekends Holidays Machines, Tools, Equipment, etc Ordering equipment, slicer, case cutter, ovens, proofer, bread slicer, kitchen utensils, electronic scales, mixer, shrink film wrapper, roller racks, unicarts, double deckers, skids, baler, pricing gun, compactor, cake machine, cooler, freezer, pricing gun and cleaning supplies and equipment.

      About this company
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      Fresh Opportunity awaits at your Winn-Dixie! We are one of the largest traditional supermarket chains in the United States serving...