Bank BPMO Business Release Manager
Adroit Software, Inc. - Charlotte, NC

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Job Description The BPMO Business Program Manager will be responsible for managing a matrix delivery team for endtoend delivery of a major release within the Bank across all functional groups (eg business technology corporate core) to ensure execution against business strategy and objectives Key responsibilities include crossfunctional crossdeployment integrated plan scope management change management monitorcontrol process release planningprioritization and continuous improvement initiatives within the delivery space A scope example Bank Major Release 132 includes a Deposits Major Deployment Implement new Product for Payment and Lending Minor Deployment These are all targeted around a Major Release date This role also includes processpolicy planning and execution Expected Responsibilities bull Develop and manage integrated program plan across multiple functions (eg technology delivery marketing communications client experience sales and distribution compliance legal banking ops etc) to ensure successful delivery operational readiness and customer adoption for a major release bull Development of multigenerational plan(s) across key Banking areas aligned to key business objectives PL risksissues and dependencies bull Manage and monitor the release portfolio of projects through endtoend delivery working closely with IT Delivery Leads Business Leads and stakeholders to ensure successful delivery stakeholder expectations are met bull Track and manage releaselevel key performance indicators (KPIs) and key success metrics across the banking program as well as define and manage strategies to improve economies of scale and quality bull Lead adhoc assessments on a variety of topics collaborating with multiple functional areas and clearly communicate findings to leadership to drive operational change bull Advise key business and IT leaders in the development and implementation of programs and projects within a release by being an “enabler” to help connect dots facilitate leverage deliverydomain expertise to increase probability of success Suggested Experience Qualifications bull 10+ years experience in a complex program and project management business delivery or management consultant role of endtoend delivery Experience with several multimillion dollar programs with crossbusiness and Technology delivery required bull Proven ability to drive and deliver complex change across a variety of work streams and functional areas ability to operate in both business and IT areas bull A highdegree of flexibility analytical mindset and ability to operate within various functional groupsLOBs will be critical to the success of the role bull Demonstrated proficiency in the areas of direct banking ecommerceCRM channel technology lending and retail banking product management bull Proven analytical skills and strategic thinking experience in business case development and modeling bull Strong interpersonal skills with ability to communicate effectively at multiple levels of an organization (verbal and written) high degree of comfort with business and technology language bull Proven project management skills ability to organize and prioritize multiple complex projects bull Proven ability to deliver results in a changing environment with a high tolerance for uncertainty bull Ownership mentality with a deep sense of accountability over results must have a Bachelors Degree must have PMO experience PMO,Banking Experience
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