Considerable knowledge of all facets of banquet department, i.e. set-up, tear-down, serving, and paper work. Considerable knowledge of all facets of banquet department, i.e. set-up, tear-down, serving, and paper work. Ability to multi-task, follow through and re-prioritize well to meet deadlines. Ability to communicate and develop an effective working relationship with fellow associates, managers, outside representatives, agencies, and Red Lion guests. Ability to deal professionally, courteously and tactfully with the public and coworkers. Ability to read, write and communicate effectively with others. What Licenses or Certificates are required? |
What are the essential functions?
What about the physical aspect of the job?
- Insure function is set-up according to specifications of function sheet and Banquet Department standards.
- Coordinate banquet set-ups and break-downs insuring all requested equipment and supplies are placed in the proper rooms and returned to storage after use.
- Confer with guests or contact person to confirm the functions ‘daily events are as scheduled.
- Maintain general cleanliness and maintenance in all areas of the Banquet department.
- Observe personnel and function to insure smooth and efficient operations.
- Complete all bills from the functions and the necessary day-end paper work.
- A passion for service; responsible for delivering personalized, above and beyond service to all customers
- Standing/walking: Constantly. Walking approximately 3 miles on tile, cement and carpeted surfaces.
- Crouching: Constantly. If cleaning guest rooms, lifting supplies and cleaning windows, Kitchen, Front Office, throughout the hotel.
- Kneeling/crawling: Constantly. Completing my job throughout the hotel, if cleaning guest rooms, under beds, while cleaning bathrooms, if getting supplies, working in the kitchen, around the front office.
- Stooping: Constantly. Throughout the hotel in all aspects of keeping the hotel clean and up to standards - if cleaning guest rooms, kitchen, open spaces, lifting supplies and cleaning windows.
- Twisting: Constantly. Throughout the hotel.
- Reaching (overhead/extension): Occasionally. When cleaning high places reaching for supplies needed to perform my job.
- Handling / Grasping: Constantly. Handling cleaning supplies and equipment and documents.
- Fingering/ feeling: Constantly.
- Pushing/Pulling: Average weight 60 lbs frequently, Maximum weight 100 lbs frequently
- Lifting/carrying: Average weight 10 lbs occasionally, Maximum weight 20 lbs occasionally