Banquet Server
American Golf - California

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Serve members and guests during banquets by providing information about food and beverage offerings, presenting selections and maintaining banquet room ambiance.

Essential Duties and Responsibilities:
  • Utilize “ACE Service Absolutes” by acknowledging, greeting and thanking all members and guests

  • Prepare room for banquet by assisting in setup of tables, chairs, linens, table settings; maintaining cleanliness of table linens, table settings and glassware; preparing condiments (coffee creamers, sugar caddies, salt and pepper shakers, salad dressings, etc.) and conducting additional preparation side work as required

  • Assist members and guests by offering cocktails or other beverages, describing menu items, identifying wine pairings, answering food preparation questions, delivering selections (including accompaniments and garnishes where appropriate, ensuring that all orders meet proper presentation and quality standards), inquiring as to member/guest satisfaction, anticipating additional needs (refilling beverages, where appropriate), removing courses as completed, replacing utensils as needed, respond to all member/guest requests professionally and with a positive attitude

  • Maintain smooth operation of banquet facility by keeping all work areas clean and safe, assisting in break-down of banquet rooms following events, completing closing side work as required

Additional Responsibilities:
  • Ensure timely delivery of foods and beverages by demonstrating familiarity with: refrigerator, coffee maker, soda dispenser, ice machine, hot box, dishwasher, ice cream dispenser

  • Assist kitchen staff in delivery of proper food counts by determining the number of food items required for complete service

  • Assure safe and timely delivery of food and beverage by practicing safe and efficient use of trays and tray stands

  • Maintain a pleasant dining atmosphere by communicating professionally with members, guests and co-workers

  • Implement and support all AGC initiatives and programs as requested by management

Minimum Qualifications and Skill Requirements:
  • High school diploma or equivalent experience preferred

  • 1-year of experience in a fast-paced, food service environment preferred

  • Must be of legal age to sell and serve alcoholic beverages, applicable state card or certificate must be provided if required by state law

  • Must be able to work a flexible schedule, perform multiple tasks and prioritize efficiently

  • Demonstrate an understanding of food, food ingredients, food preparation methods, proper food storage, sanitation requirements and basic bar terminology

  • Knowledge of applicable liquor and smoking laws

  • Ability to determine signs of intoxication

  • Knowledge of safety policies and procedures

  • Effective communication skills, strong interpersonal and customer service skills

  • Basic math skills

Job benefits:
  • Merchandise Discounts
  • Meal and Beverage Discounts
  • Golf and Tennis Privileges

About this company
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american golf is Europe's largest golf retailer. Founded in the late 1970's with a single store in Ashton in Makerfield we now have in...