Food & Beverage
Banquet Server - On Call
Relies on instructions and pre-established guidelines to provide table maintenance, room set-up and tear down for Banquet events. Follows established quality guidelines to ensure guest satisfaction with prompt, efficient food and beverage service to all banquet guests by performing the following duties.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Immediately and before reporting to work, reports personal illness with any flu-like symptoms or a disease that can be transferred through food to the department manager. Practices proper hand washing at all times.
Is familiar with each Banquet Event Order. Knows mode of service, order, ingredients, teams, set-ups, timing, etc. Asks questions.
Sets up wait station with water jugs, coffee pots, and other service items needed throughout the event and periodically re-checks area to ensure prompt and efficient service.
Gathers all equipment necessary to service a function and maintain a clean and immaculate service corridor.
Works with team partners, assisting others who may need help to ensure efficiency. Does side work.
Pleasantly greets and assists guests. Familiarizes them with the food and beverage menu being presented.
Services buffets, sit-down dinners and hors d’oeuvre parties, serving meals in proper order and being alert to manager for serving and timing cues.
Presents food and beverage options, makes recommendations when requested and answer questions regarding the food and beverages being served. Takes food orders when event menu allows options.
Services multiple guests at the same time and ensures efficient point of contact between the patron, bar and kitchen.
Ensures that liquor laws of the State of Washington and beverage service policies of the Casino are strictly adhered to.
Discreetly takes function meal counts. Accurately records meal counts including any count changes.
Removes trays from a function following proper procedure.
Properly handles all equipment, i.e. Props, glassware, etc ensuring proper storage after use.
Maintains lines of communication with supervisors and guests to ensure that all items are fulfilled. Informs supervisor of any problems or complaints.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED). Must have a demonstrated knowledge and ability to adhere to quality standards for safety, sanitation and food handling.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Requires outstanding interpersonal skills and a “guest first” mentality, maturity, high energy level, and a sales-oriented personality.
Ability to calculate figures and amounts such as adding, subtracting and discounts.
Must be able to work under general supervision and possess the ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Ability to use good judgment handling emergencies and working under pressure.
CERTIFICATES, LICENSES, REGISTRATIONS
Health Card, Tips Card within sixty (60) days of employment if deemed necessary for your position.
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Food Handlers law requires food handlers to be free of any disease that can be transferred through food. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; talk or hear; and taste or smell. The employee must frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus.
WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently exposed to wet floors. The noise level in the work environment is usually moderate to loud.
The Swinomish, a community of Coast Salish peoples, are descendants of groups & bands originating in the Skagit and Samish River valleys,...