Banquet Server
The Cliffs Communities - Landrum, SC

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JOB SUMMARY: The Server has the responsibility of providing club members and guests with friendly, prompt, complete and efficient food and beverage service, meeting all of the members/guests needs within specified standards.

JOB DUTIES:
  • Assists with banquet room set-up and performs related banquet (dinning room) set-up tasks.
  • Provides immediate attention to all guests upon seating.
  • Takes beverage order and serves food in specified station.
  • Pours and refills wine, coffee, water and/or other beverages served with and after the meal.
  • Empties ashtrays and cleans soiled dishes as needed.
  • Advises supervisor of any member/guest complaints as soon as they occur.
  • Assists in closing functions by performing various tasks such as removing linen, busing glasses, dishes, silverware, etc., and re-setting the room.
  • Accurately describes menu items, specials, drinks, and wines for guest satisfaction.
  • Sets dining room station.
  • Maintaining a safe and sanitary work environment.
  • Interacts with co-workers in tandem, communicating clearly and precisely.
  • Accommodates any special requests that the kitchen is able to deliver for the guest.
  • Serves menu items to guests in a prompt and courteous manner and according to established service standards.
  • Notes timing of meal progression and notifies kitchen staff.
  • Answers questions about our food, beverages and other restaurant functions and services.
  • Monitors and observes guest's dining experience. Ensures guests are satisfied with the food and service. Responds promptly and courteously to any requests.
  • Removes used tableware between courses and provides tableware for the next course.
  • Maintains the tidiness of the table throughout the meal. Is ready and willing to assist bus person with clearing and resetting tables.
  • Reports all equipment problems and maintenance issues to F&B/Banquet Supervisor.
  • Assists the restock and replenishment of inventory and supplies.
  • Attends all educational staff meetings.

BACKGROUND/EXPERIENCE:
  • Some high school education.
  • Must be a minimum of 18 years of age (serving alcohol)
  • Minimum 1+ years prior serving experience in a quality club/hotel/restaurant
  • Knowledge of fine wines and food preferred
  • Strong listening and oral communication skills
  • Strong interpersonal skills and a "customer first" mentality
  • Demonstrated knowledge and ability to adhere to quality standards for safety, sanitation and food handling
  • Experience with using computers
  • Must be willing to work weekend, holiday, and evening shifts.

PHYSICAL REQUIREMENTS:
  • Must be able to lift a minimum of 20 pounds from floor to heights to above shoulder height.
  • Must be able to bend, stoop, and climb.
  • Must be able to stand and continuously “move” throughout the workday.

The Cliffs - 19 months ago - save job - block
About this company
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Founded in 1991 by Jim Anthony, The Cliffs Communities is devoted to the sensible development of luxury residential communities and other...