Banquet Server
The Rittenhouse - Philadelphia, PA

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Set up banquet rooms and serve food and/or beverages in accordance with established guest service and sustainability standards.

Potential Career Path

Banquet Captain – Assistant Banquet Manager –Banquet Manager

Essential Job Functions
  • Set up banquet room as instructed by supervisor.
  • Attend roll call meetings before events to learn function particulars, including guest and hotel expectations.
  • Serve the food and/or beverage in the order and to the expectation of the supervisor to ensure consistency throughout the banquet.
  • Replenish beverages as necessary, and check with guests for overall satisfaction.
  • Promptly remove dishes as guests complete each course and/or meal at the end of the meal or function.
  • Respond to guest special requests and resolve guest complaints.
  • Abide by all state, federal and corporate requirements pertaining to serving alcoholic beverages.
  • Follow sustainability guidelines and practices related to HHM’s EarthView program.
  • Practice safe work habits; wear protective safety equipment and follow MSDS and OSHA standards.
  • Perform other duties as requested by management.
Position Requirements
  • High School diploma or equivalent.
  • Food service experience a plus.
  • Ability to remember and recite menu items.
Work Environment and Context
  • Work schedule varies and will include working on holidays and weekends.
  • Requires standing for extended periods, walking, pushing, lifting up to 35 pounds, bending and reaching, stooping, kneeling, or crouching.
Hersha Hospitality Management (HHM) is an industry-leading and growing hotel management, investment, and development firm that provides turn-key management solutions to hotels across the United States. HHM manages world class brands in the select service and full service markets as well as a collection of independent, boutique hotels in key markets.

Hersha Hospitality Management - 19 months ago - save job - block
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