Banquet Server
Washington Duke Inn & Golf Club - Durham, NC

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DESCRIPTION

Provide consistent, quality service to all guests. Set up, serve and clean up all banquet functions assigned in an efficient manner.

DUTIES

  • 1. Reports to work dressed in proper attire and on time following proper clock in/out procedure as outlined in the employee handbook.*2. Provide prompt and courteous service to all guests*3. Ensure familiarity with designated function and prepare all the required set-ups.*4. Ensure that tables and break stations are well set up, cleaned and stocked as per BEO specifications or as directed by the banquet captain.*5. Ensure proper timing and efficiency in service of meal in correspondence with the pace of function and dining guest as directed by banquet Captain.*6. Ensure all serving items are clean, polished and in good working condition.*7. Ensure linens are clean, wrinkle free and in good condition.*8. Ensure all soiled linen, dirty plates and utensils are removed and taken to the appropriate area.*9. Perform opening and closing procedures as assigned by the banquet captain.*10. Assist in the "tray up of meals" which is putting the plates on t tray and serving the plates to the guests.*11. Complete assigned side work before checking out with the banquet captain.*12. Adhere to all fire, safety and security procedures according to CHR and hotel policies.*13. Comply with all policies and standard operating procedures of the hotel and management company.*14. Support and participate in the hotel recycling program.*15. Complete necessary set ups for upcoming functions or as directed by banquet captain.*16. Perform other duties as assigned by banquet captains and/or department management.
QUALIFICATIONS

To do this kind of work, you must be able to: Physical Demands: Lifting 50 pounds maximum with frequent bending, lifting and/or carrying of objects weighing up to 35 pounds. Requires walking and/or standing for long periods of time.Math Skills: Requires mathematical development sufficient to be able to: Add, subtract, multiply and divide Language Skills: Must have developed English language skills to the point to be able to: Communicate effectively orally with guest and team members and must be able to comprehend English as a written language. Relationships to Data, People and Things: Data: Determination of time, place, and sequence of operations or actions to be taken on the basis of analysis of data. People: Being able to work in an environment of multiple nationalities, races, creeds and educational back rounds. Things: Using body members, hand tools, and/or special devices to work, move, or carry objects or materials. Involves little or no latitude for judgment with regard to attainment of standards or in selecting appropriate tool, object or material.To do this job you must have the following amount of total education and/or experience: Preference of 3-6 months previous experience waiting tables in an a la carte restaurant or banquet server experience. NOTE: This hotel operates seven days a week, twenty-four hours a day and that holidays such as Christmas, New Years, Easter, Mothers Day, Thanksgiving, Fourth of July or any other holidays are normal working days. I also understand that business levels determine the amount of hours I work. I also understand that I maybe asked to work in other departments in a related position as required. Management retains the discretion to add and/or change the duties of this position at any time. 1. Reports to work dressed in proper attire and on time following proper clock in/out procedure as outlined in the employee handbook.2. Provide prompt and courteous service to all guests3. Ensure familiarity with designated function and prepare all the required set-ups.4. Ensure that tables and break stations are well set up, cleaned and stocked as per BEO specifications or as directed by the banquet captain.5. Ensure proper timing and efficiency in service of meal in correspondence with the pace of function and dining guest as directed by banquet Captain.6. Ensure all serving items are clean, polished and in good working condition.7. Ensure linens are clean, wrinkle free and in good condition.8. Ensure all soiled linen, dirty plates and utensils are removed and taken to the appropriate area.9. Perform opening and closing procedures as assigned by the banquet captain.10. Assist in the "tray up of meals" which is putting the plates on t tray and serving the plates to the guests.11. Complete assigned side work before checking out with the banquet captain.12. Adhere to all fire, safety and security procedures according to CHR and hotel policies.13. Comply with all policies and standard operating procedures of the hotel and management company.14. Support and participate in the hotel recycling program.15. Complete necessary set ups for upcoming functions or as directed by banquet captain.16. Perform other duties as assigned by banquet captains and/or department management.

Washington Duke Inn & Golf Club - 20 months ago - save job - block
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