Located in the upscale suburb of Hoffman Estates and near Schaumburg, IL, our hotel makes every stay a pleasure. Business travelers appreciate our convenient location at the Prairie Stone Office Park and Sears Centre, as well as thoughtful amenities such as full-service Business Center and high-speed Internet. After a busy day, unwind in the lounge or retreat to the comfort of your Concierge Level guest room. Vacationers and families will also love this Chicago Marriott hotel, close to Medieval Times, Greater Woodfield Mall and Arlington Racetrack. Enjoy a day of fun and a delicious meal at RiverCity Grille, serving American fare in a casual atmosphere. Stay fit on the road at the indoor lap pool and fitness center at our Hoffman Estates Marriott, or try an in-room exercise package on your schedule. For a special occasion or meeting, we offer 14,000 square feet of event space, certified planners and custom catering.
Major Functions: Responsible for prompt, courteous service to lobby guests serving drinks and food as well as maintenance of the coffee bar and great room areas.
Opens coffee bar ensuring area is clean and organized. Checks stock, notes any items out of supply, and sets up coffee bar. At the end of the shift ensures all items are properly secured.
Mixes and serves coffee beverages, and food items. Collects money for all items served.
Records all sales using appropriate cash register, and follows all cash handling procedures. Maintains cash bank, guest checks, and processes guest payment according to established procedures. Closes checks, balances and completes closing paperwork at end of shift.
Continuously checks on the needs of guests, bussing area, and taking beverage orders. Responds in a proactive manner to any guest concerns to ensure satisfaction.
Is knowledgeable of all types of coffee beverages (mixing ingredients) and menu items sold.
Practices “clean as you go” method, and sanitation standards. Always cleans empty glasses and dishes from the tables immediately.
Reports all tips received on a daily basis and records them on a tip declaration sheet.
Completes side work duties, including, cleaning tables, stocking coffee bar ensuring par levels are being maintained, brings china and glassware to dish station, and assists in maintaining cleanliness of the coffee bar and great room areas.
Able to carry trays and move items weighing up to 30 pounds.
Has a thorough knowledge of emergency and life safety procedures, and follows all key control procedures.
Provides the highest quality of service to guests at all times and practices each item on the WHI pledge card.
Wears proper uniform and nametag at all times in accordance with the standards of personal appearance guidelines in the WHI handbook
Performs all other duties deemed necessary by management.
Hours of operation are from 6:00am-2:00pm. Interested candidates should be available to work 6am-2pm Sunday-Saturday.
Full-time and part-time positions available.
Must be able to work independently.
Looking for a "morning person" that is bright and energetic.
Benefits include Competitive Wages, health, dental, life and company 401k