Barista
Destination Hotels & Resorts - Tampa, FL

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Provide prompt and courteous food and beverage service to guests while maximizing sales and guest satisfaction.

DUTIES AND RESPONSIBILITIES:
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Prepare and serve menu items such as coffees, drinks, sandwiches, salads, etc in a prompt and professional manner.

Follow food and beverage preparation and usage instructions to minimize waste.

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Up-sell menu items and specials to maximize food and beverage revenues.

Work within policy to accommodate guests’ special food and drink requests.

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Ensure adequate supply of plates, utensils, napkins, and other supplies throughout shift; replenish/restock supplies and inventory according to established procedures and guidelines.

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Perform all pre-shift and post-shift duties, side-work, and related paperwork.

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Maintain a clean, neat and well-organized work area, including but not limited to refrigerators, display cases, counters, and seating areas. Report all unsafe or malfunctioning equipment, safety hazards, or maintenance problems to management.

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Receive and process customer payments according to established cash handling policies and procedures to ensure the security of monies, credit and financial transactions.

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Perform other duties as assigned.

Work Area:
Convenience court or coffee shop – type outlet.

Required Qualifications

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Basic reading, writing and math skills.

Prior customer service and/or cash handling experience in the hospitality industry preferred.

This job requires ability to perform the following:
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Carrying or lifting items weighing up to 50 pounds

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Standing up and moving about the work area

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Handling food, objects, products and utensils

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Bending, stooping, kneeling

Other:
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Communication skills are utilized a significant amount of time when interacting with the guests and describing menu items, methods of preparation, etc.

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Reading and writing abilities are utilized often when preparing meals from instructions or when monitoring inventory.

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Mathematical skills, including basic math, percentages, quantities, and variances are used frequently.

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Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.

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May be required to work nights, weekends, and/or holidays.

Preferred Qualifications

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