Ensures service standards are met and surpassed by providing Starbucks/ Hotel guests with prompt, quality food and beverage selections, proper preparation and purchase. Guests will experience a friendly, and clean atmosphere.
Welcomes and connects with every guest to provide excellent service. (55%)
Identifies guest needs and appropriately suggests products to enhance service and meet sales goals. (10%)
Ring guest checks, collect cash and process credits and room charges in the exact manner outlined by company policies and procedures. (10%)
Complete food and beverage requisitions and supply lists. (5%)
Clean and restock service items (5%)
Know and comply with Resort/ Company policies. (5%)
Ensure established pars are maintained. (5%)
Perform all sidework duties according to sidework schedules. (5%)
Experience: One year previous food and beverage experience preferred.
Skills and Abilities: Ability to read, speak and write English.
Ability to accurately count cash.
Ability to operate cash register.
Ability to lift up to 36 pounds.
Pyramid Advisors - 14 months ago