Prepare beverages and provide beverage service in a friendly courteous and timely manner, resulting in guest satisfaction. Prepare beverages for service by cocktail servers. Act as a cashier for the beverage outlet.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Promote Cache Creek Casino Resort in a positive manner
Greet guests in a friendly and courteous manner.
Promote and document orders for drinks, reciting selection of all call and premium brands as requested (required memorization of all available drinks).
Mix, garnish and present drinks using standard ingredient recipes and practicing prudent portion control.
Input orders at the point of sale and create a check for each guest/party, including those served by cocktail servers, to maintain accountability of all beverages served.
Replenish beverages as requested, frequently checking back with guests to inquire about satisfaction.
Present the guests with their check promptly, thanking them and inviting them to return.
Receive payment from guests and make change as needed.
Verify validity and record charges and insure vouchers are properly executed to insure all monies balance.
Maintain proper and adequate setup of the bar on a daily basis.
Maintain cleanliness of guest areas at all times, including removing empty bottles/glasses and cleaning ashtrays.
Keep the bar area at a high level of sanitation and hygiene at all times.
Respond to guest inquiries.
Provide guest satisfaction through assistance, direction and information within casino resort guidelines.
Balance house bank at the beginning and at the end of each shift.
Retrieve and return back from the employee bank to work station to insure accountability.
Check stations before, during and after each shift to insure proper setup and cleanliness are maintained.
Other duties assigned
- 2 years ago - save job