Baytown Shelter Supervisor II
BCFS - Baytown, TX

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Critical Action Items:

  • Ensures programmatic services are implemented and provided to children in each residential program.
  • Ensure effective and efficient implementation of administrative and personnel policies and procedures.
  • Ensure compliance with all monitoring entities residential requirements.


  • Measurable Deliverables:

  • Assist in Supervising Direct Care Staff and clients and set appropriate behavioral limits. The Shelter Supervisor is authorized to take reasonable action necessary to carry out responsibilities assigned as long as such action does not deviate from established organizational policies and is consistent with program guidelines and sound professional judgment.
  • Provide supervision to all Shift Supervisors with regard to all related duties.
  • Ensure the safety of residents and coworkers
  • Report all serious incidents and daily activity to the Shelter Supervisor.
  • Assist with the development of shift schedules and staff assignments.
  • Ensure adequate staff coverage for your assigned shift.
  • Ensure adequate living conditions in the shelter, including but not limited to cleanliness.
  • Monitor, coordinate and delegate daily shelter operations related tasks as needed throughout the shift.
  • Maintain all documentation in accordance with contractor requirements, state licensing standards, funding source requirements, BCFS policies/procedures, and all accreditation body requirements.
  • Ensure the timely completion of all documentation required for this position as well as the documentation required by Shift Supervisors and Direct Care staff.
  • Coordinate and supervise residents during off-campus recreational activities when necessary.
  • Solicit and give constructive feedback to Direct Care staff with regard to work habits, communication and safety.
  • Provide and/or coordinate transportation for residents using agency vehicles.
  • Monitor the proper dispensing of medications, particularly on overnight shifts.
  • Mentor and assist new hires and coworkers during general observation training period. Some driving required.
  • Perform as a member of a multidisciplinary team.
  • Observe all agency policies and procedures.
  • Assist in supervising Shift Supervisors and Direct Care Staff. Provide consultation, feedback, evaluation, motivation and direction to staff.
  • Implements residential program to ensure compliance with State licensing and contract standards of regulating/accrediting bodies.
  • Responsible for interviewing, hiring, terminating and disciplining Direct Care Staff and Shift Supervisors upon direction from Program Director / Shelter Supervisor.
  • Ensures that staff documentation regarding the residents is completed appropriately and in a timely manner.
  • Completes and maintains monthly schedules for staff working in the shelter.
  • Conducts staff meetings, communicates with staff on an ongoing basis.
  • Ensure that treatment plans are implemented for each resident as appropriate.
  • Keeps client information confidential.
  • Provides orientation for employees.
  • Responsible for timely completion of assignments and adapts to changing workloads to include work in evenings, weekends and holidays.
  • Supervise, facilitate and participate, as needed, in the assessment and admission process.
  • Supervises and monitors delivery of quality therapeutic services to clients/residents, acts as a resident/family advocate.
  • Responsible for the analysis of the nature, severity and frequency of risks.
  • Assist in the Continuous Quality Improvement Program (CQI) for the agency.
  • Monitors program: observes/evaluates building, grounds, equipment, staff, clients, vehicles, etc.
  • Responds to outside requests for persons authorized to receive information regarding the residents.
  • Intervenes in crisis situations as needed (assisting with a combative client, potential suicide attempt, runaway, angry family, etc.).
  • Monitors medication administration to ensure that proper protocol is followed.
  • Serves on internal and external committees with approval from the Program Director or Executive Director.
  • Evaluates use of resources.
  • Participates and assists in in-service training.
  • Participates in on-call for the shelter programs.
  • Ensures that National School Lunch Program is followed and documented correctly.
  • Ensures that data is provided to support staff on admission/discharge of clients in order for them to maintain the permanent BCFS Census.
  • Prepare and maintain department reports as assigned.
  • Supportive of the program philosophy, goals, and objectives.
  • Practices within the highest ethics and standards of their identified profession and Baptist Children’s Home Ministries.
  • Facilitate appropriate programming, treatment and discharge planning internally.


  • Other Responsibilities:

  • Develops and maintains effective working relationship between personnel and/or other professionals including but not limited to, law enforcement officials, judicial officials, legal resources, medical professionals, and other community resources
  • Presents and maintains professional appearance and demeanor; adheres to dress code of position/work area.
  • Is courteous to all clients, visitors, and staff.
  • Member of IMT. Attends all mandated trainings for IMT and reports for active duty when required.
  • Other job duties as assigned.


  • Qualifications

    Education: High School Diploma or GED (Prefer some college). Six (6) months training or experience providing childcare in a residential setting. Two or more years in a management role.

    Experience: A minimum of two years employment experience in the child welfare field working with children and/or adolescents in a residential setting. At least six (6) months experience working with emotionally disturbed children in a residential setting.

    Language Requirement: Must be bilingual English/Spanish.

    Other Requirements:

  • Possess knowledge and proficiency in Prevention and Management of Aggressive Behavior techniques.
  • Work may deal with areas such as preparing and reading data and figures and visual inspection involving small details.
  • Training and/or experience in direct service delivery, supervisory management, program development, evaluation, and budget preparation.
  • Maintains current license/certification/training in Texas.
  • Maintains CPR/First Aid certification, if applicable.
  • Possess sensitivity to the service population’s cultural and socio-economic characteristics.
  • Ability to work under minimal supervision; exercise judgment and maintain confidentiality.
  • Ability to walk frequently; occasionally stand for prolonged periods of time; occasionally required squat, climb stairs, kneel and twist, and sit for prolonged periods of time.
  • Ability to supervise others and hold others accountable for work assigned.
  • Possess a valid driver’s license and have an excellent driving record.
  • Have a commitment to the purpose, objectives, and goals of the agency.
  • Must be able to use up to 50 lbs. of force occasionally and or a small amount of force frequently or continuously to lift, carry, push, pull, or otherwise move objects.
  • Ability to function as a member of a multidisciplinary team.
  • Ability to organize, and prioritize duties and responsibilities efficiently.
  • Must pass a criminal background check

  • BCFS - 15 months ago - save job - block
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    BCFS is a global health and human services non-profit organization with locations and programs in the United States as well as Eastern...