The Behavioral Health Associate provides front-line response to members and providers requesting information on or access to Behavioral Health services. The position facilitates access, for clinical case management staff, to non-emergency care and triage requests as well as urgent and emergency care requests.
- 1-2 years Managed Care Behavioral Health Insurance experience
- Minimum 1 year customer service
- High School Diploma or equivalent required
- AA/AS - Associates Degree or equivalent preferred
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From humble beginnings in a 14-zip code area of Brooklyn in 1993, to presence in all 62 counties of New York State today, Fidelis Care's...