Bellperson
Fairmont Hotels & Resorts - Fairmont, WV

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Primary Location

:

United States-Kohala Coast-The Fairmont Orchid

Employee Status

:

Regular

Bellperson

A smile and helping hand is what our Guests will experience as you personally greet them on their arrival. As a Bellperson with Fairmont Hotels & Resorts, your knowledge of the hotel and the professionalism you display will create a sense of “welcome” like no other.

Hotel Overview:
The Fairmont Orchid Hawaii is a luxury AAA four-diamond Kohala Coast oceanfront resort with white sand lagoon, Hawaiian Spa Without Walls, golf, extensive meeting facilities, year-round children’s program, five restaurants and tennis, all serviced with Aloha. We are currently looking for new colleagues to join our 'Ohana and share that Aloha here at The Fairmont Orchid, Hawai'i.

Summary of Responsibilities:
Reporting to the Guest Services Manager, responsibilities and essential job functions include but are not limited to the following:

Responsible for the delivery of Guest’s to their room, luggage, messages and any other items for delivery within the Hotel

Consistently offer professional, friendly and engaging service

Ensure the timely and efficient transfer of luggage to and from the guest’s room

To ensure the guest is familiar with their room upon arrival ie. temperature control

Maintain a presence in the Lobby when not delivering luggage to guest rooms, offering assistance to Guests, under the direction of the Bell Captain

Assist guests regarding hotel facilities in an informative and helpful way

Follow department policies, procedures and service standards, including all safety policies

Other duties as assigned

Qualifications:
  • Previous customer related experience an asset
  • Excellent communication skills and a professional presentation
  • Strong interpersonal and problem solving abilities
  • Highly responsible & reliable
  • Ability to work well under pressure in a fast paced environment
  • Ability to work cohesively with fellow colleagues as part of a team
  • Ability to focus attention on guest needs, remaining calm and courteous at all times
Physical Aspects of Position:
Physical aspects of the position include but are not limited to the following:

  • Constant standing and walking throughout shift
  • Frequent lifting and carrying up to 30 lbs
  • Constant kneeling, pushing, pulling, lifting
  • Frequent ascending or descending ladders, stairs and ramps
Visa Requirements:


Candidates must be currently authorized to work in the United States.

APPLY TODAY:
Whether you’re launching your career or seeking meaningful employment, we invite you to visit

http://www.fairmontcareers.com/

to learn more about Fairmont Hotels & Resorts—and the extraordinary opportunities that exist!

ABOUT FAIRMONT HOTELS & RESORTS

At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That’s why you'll find exceptional work opportunities—throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific—as well as industry-leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London’s The Savoy, New York’s The Plaza, and Shanghai’s Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits!

The Fairmont Orchid Hawai'i is an Equal Opportunity Employer and a Drug Free Workplace.

Job Level

:

Colleague

Schedule

:

Full-time

Shift

:

Rotating / Shift Work

Travel

:

No

Closing Date

:

06.May.2013, 4:59:59 AM

Job Number:
ORC00377

Fairmont Hotels & Resorts - 19 months ago - save job - block
About this company
108 reviews
Fairmont Hotels & Resorts is a Canadian-based operator of luxury hotels and resorts. Currently, Fairmont operates properties in 16...