The Benefit Advisor will be the primary point of contact for all on-site installation and open enrollment issues. They will communicate with clients, developing a trusting/productive relationship with clients to assure revenue retention. Initiate development of action plans to address process, customer service and technical concerns, Ensure that enrollee's are provided all resources necessary to determine health program requirements. Work collaboratively to make informed decisions with all resources and key contacts, including identifying cross selling opportunities.
Minimum of 3 years knowledge of health insurance industry experience. Must have strong leadership and interpersonal and consultative skills needed to effectively council clients. Must have strong written and verbal communication skills; able to work independently and assess situations quickly and make logical and appropriate decision. Must be able to multi-task and work in a fast paced environment and meet deadlines. Requires proficiency in MS Office including: Word, Excel and PowerPoint. Excellent organizational, planning and prioritizing skills. Bilingual in Spanish and English. College degree or a minimum of 3 years related business/industry experience required. Previous account management and health care benefit experience a plus! C/E courses - HIPAA/Cobra/FSA a plus.
Word & Brown Companies - 30+ days ago