Processes applications for Benefit Programs through interactive interviewing and entering data into a rule-based computer system. Interprets, applies and explains Federal, State and Local policy and regulations. Completes timely and accurate eligibility determinations for financial, medical, emergency and food assistance programs by gathering, organizing and analyzing information. Manages ongoing caseload which includes frequent customer contact, implementing changes and processing periodic ...
City of Roanoke - 4 months ago
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