Morneau Shepell provides integrated human resource solutions for all types of pension, group benefits, and compensation plans. Their innovative solutions have helped clients integrate both the design and the delivery of their HR programs, allowing millions of employees to live with the knowledge that their benefits and retirement programs are in good hands.
Subject Matter Expert: The Benefits Analyst acts as a subject matter expert for topics such as benefit administration practices, COBRA administration, processing procedures, client-specific provisions and alternatives for service delivery.
Processing Tasks: The Benefits Analyst is responsible for reviewing, updating and managing eligibility data, responding to HR, billing and payroll inquiries, reviewing and responding to carrier file error reports, managing the full-cycle COBRA process in accordance to Department of Labor requirements, completes quality assurance testing of internal web applications and attends training sessions to build knowledge of internal and industry topics and trends.
Quality Management: The Benefits Analyst ensures services are being completed within the defined internal/external Service Level Agreement timelines.
Process Documentation: The Benefits Analyst should ensure that documentation exists for all ongoing processes.
Team Collaboration: The Benefits Analyst supports one or more clients. In this capacity, the Processing Analyst coordinates closely with the Senior Benefits Analyst, Delivery Leads, Client Service Representatives and external Human Resource Representatives.
Continuous Improvements: Devises ways to continuously improve processing operations and identifies systems/process inefficiencies
Bachelors Degree, or relevant experience, in business, human resources or related field
Minimum of 2 years of experience in of experience in Benefit, COBRA and/or Pension administration
Knowledge of HIPAA, ERISA, Cafeteria Plan Rules and/or state benefit continuation guidelines preferred
Excellent written and verbal communication skills
Intermediate skill level in Microsoft Word, Excel and Access
Excellent time management skills and the ability to manage multiple assignments
Ability to work in a fast paced organization demonstrating initiative and independence
Morneau Shepellis an Equal Opportunity Employer. It is their policy to hire without regard to race, color, creed, religion, national origin, citizenship status, sex, marital status, age, disability, sexual orientation or veteran status.
Morneau Shepell is the largest company in Canada offering human resources consulting and outsourcing services. The Company is the leading...