Bilingual Customer Sales and Service Specialist
Frontier Communications - Allen, TX

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Bilingual Sales & Service Specialist

Frontier Sales & Service Specialists (SSS) are responsible for creating an outstanding experience at every interaction for both new and existing customers. Armed with superior product knowledge and a passion for customer satisfaction, the SSS provides solutions to customer needs in fast paced and energetic environment.

To be a successful SSS at Frontier, you will need the following:

Fluent in speaking Spanish and English

Outstanding verbal and listening skills

A desire for customer service driven sales and achieving results,

High visibility presence in the work center,

Enjoy being on the phone with our customers,

Be comfortable overcoming objections to increase Frontier services,

Work independently and make solid decisions,

Energetic

The ability to have fun and enjoy your work environment!

Required Skills

Experience in a customer focused role required

High School degree or equivalent

History of good attendance at work and time management

Basic math skills and typing skills (20-25wpm required, 25+ Preferred)

The ability to navigate Windows and basic Microsoft office products MS Word and MS Outlook

Excellent Part time benefits including;

Holidays

Paid Vacations

Tuition Reimbursement

401K and Profit Sharing

Must be able to pass a thorough drug and background check

Required Experience

About this company
304 reviews
Frontier Communications Corporation (NASDAQ: FTR) offers voice, broadband, satellite video, wireless Internet data access, data security...