Bilingual Customer Service Specialist
Progreso Financiero - Menlo Park, CA

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Provide excellent customer service in a corporate environment via phone, email, and mail
Resolve escalated issues in a timely manner
Provide assistance with Progreso's customer products, such as reloadable debit card, (inventory, disputes, authorizations)
Issue loan disbursement checks
Involved in mass mail projects
Administrative duties such as creating reports, tables, and filing
Work efficiently with team on projects
Perform other duties as assigned by your manager