PURPOSE : To help families work towards harmony, supporting each other through everyday challenges, and to reach individual goals during home visits.
POSITION SPECIFIC : Bilingual (Spanish/English) skills required. This is a part-time position at 38 hours per week. Must be able to work a flexible schedule: days/evenings/weekends.
ESSENTIAL RESPONSIBILITIES :
Meets productivity standards including face to face contact with clients, maintaining a full case load, and meeting the standards for quality of client care.
Continually increases level of cultural sensitivity, awareness and competency.
Completes strengths assessments with families and develops family action plans.
Teaches behavioral skills to families promoting their ability to reach goals they set for themselves. Skills include communication, anger management, conflict resolution, problem solving, goal setting, assertiveness, parenting, stress management or other skills that fit the families’ needs. Skills must be taught at a level the family members can understand and that engages them in the learning process. Plans and coordinates lessons for each session.
Communicates with families to set appointments, checks progress, supports their efforts, and informs them of community resources. Makes follow-up calls at 6 and 12 months after the close of service to evaluate their progress. Makes telephone contact with collateral and referral sources to provide case management as well as aiding with the family needs assessments.
Uses program outcome measures as assigned.
Consults with supervisor on cases involving potential domestic abuse or other family problems affecting clients' development.
Responsible for records maintenance including providing appropriate opening data, maintaining current family action plan and up-to-date notes which reflect attendance and progress in problem areas, maintains notes which reflect contacts with referral source, other agencies, clinical consultations, etc.
Maintains chart notes, tracks client’s involvement, follow-through and progress in program activities. Completes documentation in electronic health record system and in a scheduling program within 24 hours.
Completes critical incident reports when indicated within 24 hours of a critical incident.
Participates in regular individual meetings and attends informational and clinical meetings.
Travels between sites or in the community.
Bachelor’s degree in area of specialization directly related to work performed or a minimum of 3 years of prior experience with the related population.
Additional 2 years of specific experience with adolescents and infants and/or children.
Demonstrated ability to communicate effectively; understand mental health assessment, treatment and service terminology and individual, group, family and other counseling techniques; program policies and procedures for services and supports identified in an Individual Services and Supports Plan.
Demonstrated ability to provide culturally-competent treatment services to diverse client populations and maintain a cooperative working relationship with others in a culturally diverse environment.
Demonstrated ability in providing case management services and compliance with confidentially in accordance with federal, state and/or funding source requirements.
Demonstrated ability to employ conflict resolution techniques.
Knowledge of community resources and treatment agencies enabling appropriate referrals for specific client needs.
Proficient in Microsoft Outlook and Word. Ability to master proprietary software including electronic health record system required.
Requires access to a car and a valid driver’s license.
LifeWorks NW promotes a healthy community by providing quality and culturally responsive mental health and addiction services across the...