The primary purpose of this position is to process, review, and reconcile billing claims for Medicare Part D and individual patient billing accounts. Working with teams, patients, and families for selection of best fit Part D plan, navigating prior authorization processes and communicating information to the next level of care at discharge are also essential tasks. Under the supervision of a registered pharmacist the employee will also spend some time processing, preparing, delivering and filling medication orders as well as other common pharmacy technician tasks and duties.
Knowledge, Skills and Abilities / Competencies:
Experience with patient billing issues and pharmacy automation systems is essential. Good understanding of individual drugs, dosages, and indications for medications used at the facility. Good communication skills on the telephone and with other employees are also essential. Good vision is required in reading of medication orders and in the use of the pharmacy computer system. Ability to read a medication order written by a medical provider. Knowledge of the acts permitted and the limitations that a pharmacy technician has as defined by the North Carolina Board of Pharmacy. Capable of using and maintaining the pharmacy's automated dispensing machine. Working knowledge of medical and pharmacy terminology and processing techniques. Working knowledge of pharmaceutical drugs and formulas. Working knowledge of procedures used to compound, reconstitute and dilute drugs. Ability to fill prescriptions and prepare admixture solutions accurately with limited supervision. The employee must be task-oriented, able to plan and organize assigned work, able to manage time wisely, must be flexible, able to meet short deadlines, and able to use a computer proficiently.
Minimum Education and Experience Requirements:
Completion of an accredited nine-month pharmacy technician program; or high school diploma or equivalency and one year of pharmacy-related experience; or an equivalent combination of education and experience. Some positions may require certification as a pharmacy technician.
A license or certification is not required at this time to perform the duties of this position, but is preferred. Prior to or upon employment the pharmacy technician billing clerk must be registered with the North Carolina Board of Pharmacy as a technician.
Supplemental and Contact Information:
The Department of Health and Human services (DHHS) selects applicants for employment based on job-related knowledge, skills, and abilities without regard to race, color, gender, national origin, religion, age, disability, political affiliation, or political influence. Pre-Employment Drug Testing, Criminal Records Checks are required. On-line applications must be submitted to the appropriate Human Resources Office by 5:00 on the closing date.
Work Location: Pharmacy (Lee Building)
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