Billing Supervisor
Horizon Services - Delaware

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Horizon Services, a dynamic, rapidly-growing HVAC & Plumbing Company is growing again and seeking an energetic and experienced Billing Supervisor to help Horizon Services grow and scale to the future.
The Billing Supervisor will report directly to our Operation Controller, and will work closely with other members of the accounting team. This candidate will provide management, leadership, mentoring and be a key member to our complex, and high volume billing department.

Essential Duties & Responsibilities:
  • Supervise, Mentor and development of 10-15 team members of the Billing department
  • Establishes a workflow of responsibilities and duties
  • Manage day-to-day billing operations
  • Assist with hiring, and training staff through metrics and performance measurements and evaluations
  • Able to communicate with all levels of personnel from technicians to ownership
  • Develop and recommend new process and procedures that improves performance and efficiencies
  • Foster high team morale and motivation
  • Ability to work well under pressure, especially during peak seasons
Qualifications:
  • 5-7 years strong management experience a minimum requirement
  • Past experience in high volume environment
  • Associates degree required, Bachelors preferred
  • Ability to motivate team and meet deadlines and targets
  • Strong customer service mindset, resourceful and solutions driven, self-confident, self-motivated and strong professional attitude
  • Excellent written and verbal communication skills with all levels of the organization
  • Proficient in Excel, MS Word and MS Outlook
Keywords: billing, high volume, leadership, management