Bismarck Office Manager
American Engineering Testing Inc. - North Dakota

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·To plan, direct and be responsible for operation of a satellite office for Geotechnical and Construction Services Division.

· To supervise the activities of the office, including staff, field and laboratory services.

·Will also be required to perform field and laboratory work, project management, reporting, invoicing and business development.


Leadership/supervision of laboratory and field staff

Project Management

· Prepare project specific proposals.

· Manage projects from initial authorization to completion.

· Oversee and maintain client, project team, and in-house communication.

· Coordinate engineers and technicians in performance of field work.

· Oversee quality control throughout project.

· Maintain orderly project file and job status reports.

· Prepare timely invoices and maintain acceptable work-in-progress.

· Pursue aged accounts and maintain acceptable A/R levels.

Field Work

· Perform special inspection services, observations and judgments of geotechnical activities and materials testing services on an as-needed basis.

· Provide training of less experienced personnel in routine field work, special inspections, documentation and report preparation.

· Coordinate engineering staff and technicians to perform field tests.

Laboratory Work

· Determine lab tests needed for projects.

· Perform lab tests, as needed.

· Direct the performance of lab testing for completion on a timely basis.


· Review of field reports.

· Prepare formal reports of soil, materials and special inspection services.

· Prepare site visit reports for job file after every project site visit.

· Prepare information sheets for project technicians.

· Assist in preparation of training manuals and QA procedures.

· Drafting.

· Prepare other project-related memos and necessary documentation.


· Maintain existing clients and business relationships.

· Develop and maintain new clients and business relationships.

· Pursue assigned marketing leads.

· Aid in company marketing functions.

· Become involved in engineering, testing, or other societies and functions.


· Be responsible for day to day operation of satellite office, with emphasis on recruiting and providing trained personnel to perform quality services and operating at a profitable level.

· Scheduling of engineers and technicians to complete day to day field and laboratory work load.

· Monitoring the quality of services provided and satisfaction of clientele, including making adjustments as necessary to ensure work is done to established company procedures and goals.

· Managing staff levels, including hiring and dismissal of personnel as needed.

· Assist in preparation of training manuals and QA procedures.

· Perform strategic planning to ensure growth of office, including developing annual budgets, business plans and marketing plans.

· Provide technical leadership for office.

· Perform professional duties, including communication with clients and other AET offices, preparation of proposals, coordinating and performing field and laboratory testing, and preparing project testing proposals.

· Promote AET's services for purposes of acquiring work and securing the growth of the office and division.


· Perform other job duties not listed, as required, to meet division and company needs.

· Aid Division Manager in developing and implementing in-house training and quality programs.

· Maintain current working knowledge of applicable regulations, policies, procedures and technologies in designated fields.


· Ability to occasionally lift 50-100 pounds.

· Ability to perform necessary field work throughout the working day.

· Exhibit knowledge of applicable regulations, specifications, codes and engineering work practices and procedures.

· Ability to develop and implement solutions to a wide range of problems.

· Exhibit excellent oral and written communication skills and personnel management skills.

· Review and decide acceptability/risk of prospective projects and clients.

· Awareness and attention to safety.

· Personal vehicle available for company business.

· Regional travel likely.

· A clear driving record while employed.


Directly supervise engineering and technical personnel within the geographic area.


· Decides the work scope of projects.

· Decides the content of proposals.

· Decides the content of reports.

· Provides final review of engineering reports.

· Plans/schedules work assignments for subordinate staff.

· Plans and recruits staff hires.


· To maintain the quality of service and work product.

· To market the services in a manner that is profitable to the company.

· To coordinate with other departments by clearly outlining needs of client with the ultimate goal of increasing efficiency, productivity and communication.

· To conduct all activities in a safe, efficient manner.


· Education – BS degree in Civil Engineering, Construction Management, Geology or other acceptable Engineering curriculum is preferred; AND

· A minimum of 7 years applicable engineering, geotechnical, construction testing, and/or special inspection experience.

· 5+ years supervisory experience of 5+ employees with progressive increases in responsibility

· Professional registration (PE) is preferred.

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