Bodily Injury Claims Team Leader
Gainsco Auto Insurance - Dallas, TX

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To supervise the daily activities of the Claims Adjusters within the assigned region in order to ensure quality service, high productivity and compliance with industry guidelines and regulations.

Responsibilities :
Directly supervise 4-6 Bodily Injury Adjusters

Accomplish staff (Adjuster) job results by coaching, counseling, and disciplining employees

Provide daily and monthly reports

Conduct unit meetings

Review and Audit Claims

Maintain quality service by assuring prompt and accurate handling of claims

Address escalated complaints

Ensures all files are consistent and are in adherence to Company and State policies and procedures

Maintain relationships with vendors

Maintain positive team morale

Job Requirements

Bachelors Degree

Minimum 3 years bodily injury claims (Non-Attorney and/or Attorney Represented) adjusting experience in the auto insurance industry

Minimum 2 years in a claims leadership role

Full understanding of auto claims investigations and claims processing

Effective leadership skills a must

Excellent verbal and written communication skills

Excellent time management and organizational skills

Effective negotiating skills

Knowledge of Texas laws regulating the automobile insurance industry

Computer proficient: MS Office, MS Word, MS Excel, MS Outlook

Bilingual (English/Spanish) preferred

Compensation : Competitive Salary based on experience. Excellent benefits package: medical, dental, vision insurance, life insurance, short term and long term disability insurance, 401K, Paid Vacation and Holidays. All offers are contingent upon a background investigation (including employment, education, criminal and DMV verification- when applicable) and a pre-employment drug test with results satisfactory to GAINSCO.

Gainsco Auto Insurance - 2 years ago - save job
About this company
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GAINSCO, INC. is a Dallas, Texas-based holding company established in 1978. The Company, through its insurance brand, GAINSCO Auto Insurance...