To supervise the daily activities of the Claims Adjusters within the assigned region in order to ensure quality service, high productivity and compliance with industry guidelines and regulations.
Directly supervise 4-6 Bodily Injury Adjusters
Accomplish staff (Adjuster) job results by coaching, counseling, and disciplining employees
Provide daily and monthly reports
Conduct unit meetings
Review and Audit Claims
Maintain quality service by assuring prompt and accurate handling of claims
Address escalated complaints
Ensures all files are consistent and are in adherence to Company and State policies and procedures
Maintain relationships with vendors
Maintain positive team morale
Minimum 3 years bodily injury claims (Non-Attorney and/or Attorney Represented) adjusting experience in the auto insurance industry
Minimum 2 years in a claims leadership role
Full understanding of auto claims investigations and claims processing
Effective leadership skills a must
Excellent verbal and written communication skills
Excellent time management and organizational skills
Effective negotiating skills
Knowledge of Texas laws regulating the automobile insurance industry
Computer proficient: MS Office, MS Word, MS Excel, MS Outlook
Bilingual (English/Spanish) preferred
Compensation : Competitive Salary based on experience. Excellent benefits package: medical, dental, vision insurance, life insurance, short term and long term disability insurance, 401K, Paid Vacation and Holidays. All offers are contingent upon a background investigation (including employment, education, criminal and DMV verification- when applicable) and a pre-employment drug test with results satisfactory to GAINSCO.
Gainsco Auto Insurance - 2 years ago
GAINSCO, INC. is a Dallas, Texas-based holding company established in 1978. The Company, through its insurance brand, GAINSCO Auto Insurance...